Correspondence Officer

The Queensland Revenue Office is seeking applications for an AO4 Correspondence Officer.

You will be responsible for preparing responses to executive and ministerial correspondence. You will work closely with the Queensland Revenue Office Directors and operational areas within the QRO and Queensland Treasury Executive Correspondence team to achieve outcomes that support the strategic objectives of QRO.

The position is based in our Brisbane office with flexible work options available and access to professional growth pathways.

Please read the role description for more information. You can also contact Rima Ismail-Jones for further information on ***************@treasury.qld.gov.au . We welcome questions and look forward to hearing from you.

As the AO4 Correspondence Officer, you will be a member of the Parliamentary Services and Ministerial and Executive Correspondence Team within the Office of the Commissioner.

Key accountabilities of the role include:
• Draft responses to Ministerial and Executive correspondence that are appropriate, complete, accurate, comply with style guide, and meet deadlines.

• Provide developed analytical and problem-solving skills, exercise initiative, sound judgment and develop innovative solutions in a work environment with conflicting deadlines and priorities.

• Liaise with senior managers to formulate responses and coordinate approvals to ensure correspondence is completed in a timely manner.

• Provide advice, and support to QRO staff in the use of the Correspondence Workflow System and associated systems, templates and guidelines.

• Ensure compliance with record keeping standards while managing timely, accurate and complete information to enable smarter decision making.

• Actively participate as a member of a team to achieve the objectives of the Office of the Commissioner.

• Establish and maintain effective relationships with senior executives, key contacts across QRO, Treasury, external clients and stakeholders to ensure professional image of QRO is maintained.

• Provide general administrative, project support and undertake other duties as required.

To be successful in this role, you will need to demonstrate the following:
• Well-developed written and interpersonal communication skills.

• The ability to build and sustain relationships.

• The ability to research and analyse information.

• The ability to provide solutions to problems and provide evidence-based recommendations.

• Experience in managing competing priorities and time management.

We support a thriving and future-focused workforce which offers flexible working practices to ensure suitable and tailored work/life balance whilst meeting organisational, community and government needs. The position is based in our
Brisbane office with high quality end of trip facilities available.

Joining QRO you will have opportunities for continued learning, growth and career development. To find out more about working for QRO please see attached candidate information pack.

Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre, in-person or video interview.

We welcome applicants to share with the contact officer any health condition, impairment, and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.

If you are interested in this role - click “Apply” to be redirected to the full advertisement, including role description and contact details.

Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles.

Job Ad Reference: QLD/541635/24

Closing Date: Monday, 12 February 2024