Credit Controller

Company description:We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us!Job description:Gliderol Garage Doors is one of Australia's largest manufacturers and distributors of sectional, roller doors & operators. Gliderol has a well-established business with a strong brand name and market position. The company is a significant Australian employer and has manufacturing facilities located throughout the country. THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITYThe role aims to optimize cash flow and mitigate the risk of bad debts for the business. It involves making credit decisions for all branches and ensuring top-tier customer service to sustain revenue and profit growth while minimizing risks.Key responsibilities will include: Establishment of customer credit accounts, including terms, limits, reference checks, and post-approval communication. Manage customer account inquiries via phone, fax, and email. Support Accounts Receivable and offer training to Customer Service and Accounts Receivable staff as needed. Application of cash, EFT and cheque receipts to customer accounts Preparation and distribution of monthly customer statements Reconciliation of customer accounts and dispute resolution as necessary Negotiate payment plans as needed and communicate them to customers, branch staff, and senior management. YOUR SKILLS Minimum 4 years' experience in a similar position. Ability to maintain and update Policies and Procedures Ability to lead and work as an individual and in a team High level of written, oral and interpersonal skills WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE Join an Industry Leader on a Global landscape. Not only are we one of the best at what we do in Australia and New Zealand, but also the world! Access to discounted Health Insurance. VIBE Committee dedicated to staff engagement. Peer to Peer Recognition via our ‘AAA' Nominations and awards To learn more about us and what we do, visit our website: https://www.dormakaba.com/au-enDon't miss out on this opportunity to make a significant contribution to our business and be a part of our growth. dormakaba is an equal opportunity employer that is committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics