AddressPosition Title:Credit Officer
Employment Type: Permanent Full Time
Hours per week: 38 hours per week
Position Grade: Administration Officer Level 3 Year 1 or 2
Salary: $66,027.58 - $68,085.50 base salary per annum
Enterprise Agreement: The Named NSW (Non-Declared) Affiliated Health Organisations’ Health Employees Agreement 2019
Department Name: Finance/SydPath
About us:
St Vincent’s Hospital Sydney is a leading not-for-profit organisation providing health services to our community. Guided by our values of compassion, excellence, integrity and justice, we promote a culture of diversity and inclusion and empower our people to learn, grow and innovate.
Benefits of working at St Vincent’s include:
• Generous salary packaging and Fitness Passport for eligible staff
• Opportunity to access a wide of range of clinical and non-clinical education programs
• Supported post graduate opportunities within applicable fields
• Career development opportunities across the St Vincent’s Health Australia Network
• Employee Assistance Program
• Work/Life balance
About the role:
We have an exciting opportunity to work in a dynamic team leading our approach to the provision of quality care to clients of the Finance Department. St Vincent's Health Network Finance Department is responsible for ensuring Private, Compensable, Medicare Ineligible and Public patient fees management closely supports Hospital budget priorities while adhering to relevant policies and procedures. An integral part of this unit, the Credit Department ensures that moneys are received from patients, insurers and other customers on a timely basis, thereby contributing to the Networks' positive debtor and cash positions.
The SydPath billing and credit control team is responsible for the delivery of all activities assigned to this unit. The Credit Officer will be responsible for maintaining the debtor's ledger under their control. This will include managing communication, responding to inquiries, liaising with debt collection agencies and other ad-hoc duties as required.
Diversity and Inclusion at St Vincent's:
St Vincent's is committed to employing a workforce that reflects the community we care for. We strongly encourage applications from people that are Aboriginal and Torres Strait Islander, culturally diverse, sexuality or gender diverse and/or living with disability.
Employment with St Vincent's is subject to you having current immunity status that complies with the Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases - NSW Health Policy Directive (PD2023_022) or subsequent revisions in force. Appointment and ongoing employment will be subject to continued compliance with this policy directive.
About you:
We are seeking a skilled and energetic Credit Officer who possess a passion for person centered care. We welcome applications from people who have excellent communication skill and ability to work with a high volume of transactions.
Application Instructions:
To have your application considered you are required to upload a current CV/Resume as well as a separate cover letter/document addressing the ‘Selection Criteria’ as below. Internal applicants i.e. current employees of St Vincent’s Hospital or an entity of SVHA are required to apply via their Workday account.
Selection Criteria:
1. Personal integrity and demonstrated commitment to the Philosophy, Mission and Values of Mary Aikenhead Ministries and St Vincent’s Health Australia
2. Experience working in high transactional area, dealing with high number of emails and phone calls per day.
3. Exceptional verbal communication skills.
4. Proven ability to write clear and concise business/client communications.
5. High level of effectiveness in a team-based environment and an ability to work autonomously.
6. Proven organisational skills with demonstrated ability to multitask and manage time.
7. Proven problem solving, conflict resolution and negotiation skills.
Applications close on: 07/05/2024
Position Description and Critical Job Demands Checklist:Review the following documents:
JR136070_Position Description-Credit Officer.pdf
Job Demand and Health Declaration
How to Address the Selection Critera
Contact Details:***********@svha.org.auAlternate Contact:
Closing Date:
7 May 2024 11:59pmReconciliation Action Plan:
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at ***************@svha.org.au
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