Credit Officer

Credit Officer

Limited Tenure Full Time Position

Melbourne, VIC

Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other reputable brands of Thrifty, Dollar, Ace and Flexicar. At Hertz we drive a ‘One Team’ culture which means at Hertz you will be exposed to all our different brands and be a part of a global multibrand team. 

To continue our success in the future of car rental, we’re looking for customer focused, high performing Credit Officer to join our exceptional team. We provide the keys for you to drive your career!

What are the Perks?

• Profit Sharing Program 
• Generous discounts on our brands
• Opportunity for remote working 
• Employee Car Sales Program 
• Car Leasing Program
• On-site Airport Parking
• Additional day leave per annum 
• A focus on sustainability
• Targeted charity partnerships
• Key focus on wellbeing and safety
• WGEA Certified workplace

About the Role?

As a Credit Officer, you will be responsible for reconciliation and collection of overdue monies on all accounts within the Hertz ledger for delegated accounts, ensuring all mechanisms are in place to enable efficient and effective control of the debtor’s ledger.

In this role you will; 

• Collection of outstanding balance of corporate clients via telephone/email and ensuring that payment is received within set payment trading terms
• Recording and maintaining collection history notes and actions
• Work with the Key Account Co-Ordinator around any matters pertaining to any account which effects processing and/or collection of any account during collection activity inclusive of monthly reconciliations.
• Assistance with issuing of in- house statements as well as system generated statements 
• Assist with the allocation of funds received by banking on a daily basis 
• Assist with the actioning and processing all credit/debit adjustments to customer accounts timely 
• Detailed weekly and/or monthly reporting on all overdue accounts 
• Administration duties as required within the requirements of the credit department 
• Assisting the Credit Team with Ad Hoc functions, requests and projects – refunds, Debit Notes, Credit Adjustment Notes 
• Work within a team environment and able to assist department when other team members on annual leave

About You?

To be successful in this position, our newest team member will have the following:

• Credit or admin related courses (desired)
• Minimum 2-3 years previous credit admin officer/administrative officer - non industry specific 
• Account reconciliations 
• Excel/Word Intermediate to advanced 
• High communication skills   
• Proven record in performing in a fast-paced role 
• Understanding of Privacy ACT/Legal framework 
• Team player with excellent attention to detail 
• Effective time management skills 

About the Offer?

In return for your hard work and dedication, in addition to the company perks, you will be rewarded with:

• A competitive annual salary package 
• Opportunities for career growth and development 
• A supportive team environment
• Employee Benefits and a motivating company culture

At Hertz we pledge to provide a safe and supportive work environment for everyone. We are an inclusive business who welcomes diversity and we encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

Please note Police Background Checks will be completed for external candidates as part of the Recruitment Process