Address
Salary- Receiving, opening and sorting parcels with purchase, service and return orders and preparing them for processing,
- Reviewing, clarifying & processing purchase and service orders into ERP system (physical and electronic orders).
- Cooperation with other areas of Operations to resolve any queries regarding customer's orders.
- Supporting New Zealand Operations with order entry.
- Creation of credit notes - rebill corrections.
- Other duties as required by supervisor from time to time.
- HSC or equivalent.
- Further education in business or administration is desirable.
- Strong computer skills.
- Ability to work autonomously and within a team.
- High attention to detail and responsibility for performed actions.
- Strong prioritisation, time management and organisational skills.
- Sound verbal and written communication skills.
- Customer Focused attitude.
- Initiative, sound judgement and maturity.
- Ability to liaise with internal and external stakeholders with varied level of skill and expertise.
- Ability to effectively handle enquiries.
- Understanding of hearing care products and related accessories.
- Knowledge of ERP system processes and procedures.
- Previous experience in a Customer Service, Administration or Production role (desired).
- Permanent Full time (Monday to Friday 9am-5pm)
- Competitive salary + super
- Supportive team
- Professional development through clear career path and professional training
- MyRewards program - a program that offers discounts to more than 300 retailers and services across Australia
- Online Wellbeing center - a platform offering activities, workouts, meditations, nutritional and financial advice - everything you need to live a healthier and happier life
- Employee Assistance Program
- Birthday and Christmas gifts
The Demant Group employs more than 20,000 people and generates an annual revenue of DKK 19 billion. Our products are sold in more than 130 countries where we create life-changing differences through hearing health.
