Customer Service

Do you have energy, enthusiasm and a desire to provide outstanding Customer Service? 

QLM is an Australian owned, innovative and service driven label and packaging manufacturer with production facilities located throughout Australia and South East Asia.

We currently have the perfect opportunity for a Customer Service person to join our dynamic sales team based in Berrinba, Brisbane with close access to the Logan Motorway interchange to M2 Gateway. You will be part of an excitingteam building relationships with a wide number of customers and stakeholders. 

To succeed in this role you will need:

• Strong Customer Service skills & attention to detail
• Excellent communication and time management skills
• Be proactive and results driven with the ability to work independently
• A desire to learn and take on challenges
• Ability to prioritise customer needs for service excellence

 Reporting to the Team Leader your responsibilities will include:

• Processing & updating customer orders, documentation and follow-ups  
• Meeting KPI's and providing a high level of work standards
• Updating client & order information in our MIS
• Liaising with our sales teams to maintain and grow sales
• Follow up calls and communication to customers and enquiries

 Excellent Working Conditions:

• Annual salary review
• Full time: 40 hour week
• Working Hours: 8.30am to 5.00pm - Monday to Friday
• Flexible work from home hours 2 days per week after probation period

If you are keen to work in a dynamic and growing company with a culture of excellence and CARES values - we would love to hear from you. You should have a positive outlook on life and your work (no negative vibes here!) 

Apply with your CV with a cover letter that tells us how you would make a great addition to the QLM crew.
 

You must have the right to work in Australia. No communication from Recruiters will be considered.