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Form of workAbout us:
At Stirling Fildes, we are a proud Australian-owned company, with a long history in pharmacy labelling, printing, packaging, and consumables. Committed to delivering the best service to our customers, we have earned our place as industry leaders, continually expanding our product range to cater to the Australian healthcare sector.
About the Position:
We have an exciting full-time opportunity for a Customer Service Administrator to join our dynamic team. This opportunity suits both individuals seeking to launch their career in Customer Service and seasoned professionals looking for a fresh challenge.
As a member of our Customer Service team, you will be entering a supportive environment that prioritises growth and development. Any prior Customer Service experience is desirable however not required. We provide complete and in-depth training tailored to your individual needs, as well as ongoing support.
If you are ready to join our team, the successful candidate will be responsible for:
- Providing outstanding Customer Service by promptly addressing inquiries and handling administrative tasks.
- Cultivating and maintaining robust relationships with internal and external stakeholders.
- Achieving personal targets while supporting the team in achieving its collective goals.
- Maintaining meticulous records and documentation pertaining to the role.
- Collaborating effectively with all members of the organisation, suppliers, and clients/customers.
- Developing an in-depth understanding of our product line.
- Efficiently handling inbound phone calls, assisting customers with their orders, and responding to their queries.
About You:
Are you an enthusiastic team player with a passion for delivering exceptional customer experiences? Do you excel in time management and prioritise customer satisfaction? Is your positive attitude and friendly demeanour a standout trait? Do you have excellent phone etiquette and strong communication skills? Are you eager to explore a new career opportunity in a thriving industry?
Why Work for Us:
At Stirling Fildes, we invest in our team's success through comprehensive and ongoing training, always supported by a nurturing environment. Our commitment to fostering a friendly atmosphere has created an outstanding team culture that we take immense pride in.
If you feel like this is the right role for you, please do not hesitate to click on the 'Apply for this job' button today as we will be reviewing applications on an ongoing basis.
Note: Only shortlisted applicants will be contacted. Thank you in advance for your time.
