AddressCustomer Service & Supply Chain Coordinator – 6 Month Contract
Paris Creek Farms Organic Dairy
Paris Creek
- Iconic, Australian Food Group in growth
- A critical customer focused role for our dairy manufacturing business with a strong reputation and great local footprint
- A fantastic opportunity to join a dynamic, supportive team
Based in South Australia's beautiful Adelaide Hills, premium brand Paris Creek Farms (PCF) is part of the ASX listed premium food group Maggie Beer Holdings. This gives the company the feel of a family run business, but with the growth opportunities and benefits that come with being part of a corporate group.
With an iconic reputation in South Australia, Paris Creek Farms is a Bio-dynamic, organic dairy business. We make cheeses, yogurts, milk, butter, and quark from 100% bio-dynamic organic milk from South Australia. Paris Creek Farms (PCF) is looking for an energetic Customer Service & Supply Chain Coordinator who thrives on delivering exceptional Customer Service.
This role is integral to the operations of our manufacturing facility in Paris Creek and in maintaining the high-quality reputation of this iconic brand.
Key responsibilities include:
- Processing customer orders and invoices
- Answering customer queries via email and phone
- Preparing pick notes for the pick and pack team
- Working for the best outcome for our customers by ensuring the timely delivery of their orders
- Coordinating with sales and production to meet customer delivery deadlines
- Coordinating and providing stock control for farmers markets
- Managing consumer feedback and complaints
- Organising donations
- Monitoring short-dated stock
- Reporting on stock levels across various warehouse locations
- Liaising with third party logistics companies
- Co-ordinating transport bookings, pallet labels, customs and driver paperwork
- Maintaining up to date knowledge of products, Bio Dynamic farming and production
- Keeping the office running smoothly and maintaining office supplies
About you
- You count organisation as one of your passions
- You thrive in a fast-paced office environment
- You will be an advocate for our products and our customers
- You have experience providing exceptional Customer Service
- You have experience working with inventory, ideally with batch codes
- You have excellent IT skills, particularly in Microsoft Excel
- You’re able to manage your time efficiently and prioritize your work effectively
- You’re a problem solver with a ‘can do’ attitude
- You have a current drivers licence
Proudly Australian owned, we strive to support local communities and our environment, through sustainable and innovative practices to ensure we are building a better future for generations to come. Our people set us apart, and we pride ourselves on our safe, supportive flexible environment, where individuals are nurtured, respected, valued, included, and given every opportunity to grow both professionally and personally, to be their best.
A progressive Group with strong values and a proud culture, we create innovative & memorable food, beverage & gifting, products, and experiences of the highest quality, that match people’s ever-changing shopping habits and lifestyles, by being:
- Passionate
- Nimble
- Ambitious
- Inclusive
- Community-Focused
Maggie Beer Holdings is committed to continuing to make diversity, equality, and inclusion part of everything we do – from how we build our products to how we build our workforce.
We are looking for people who are curious, optimistic, nimble, ambitious, collaborative and with a passion for making a difference.
Together, we believe we can make people’s lives better, and we invite you to share our passion to delight our customers and be a part of this exciting journey!
If this sounds like you, please click ‘Apply’ to submit your CV and a brief cover letter to Emma Church (Supply Chain Manager).
