Address
Form of work
Salary- Shortlisting & interviewing now!
- $82,500 inclusive of super + benefits
- Customer service, investigating and providing the best service possible
- A mixture of phone-based and email correspondence with customers! A truly unique Customer Service and finance role!
- Recognition programs, and well-being incentives
- Monday – Friday 8:00 AM – 4:00 PM, 8:30 AM-4:30 PM & 9:00 AM-5:00PM shifts
- No weekends
- Not KPI driven!
- Friendly, supportive, and collaborative culture
- Eastern Creek NSW location
- Free parking onsite
- Full-time role with job security!
- Abundant opportunities for career progression and upskilling
- Ongoing training and support to set you up for success.
- Monthly pay cycle
- Emphasising a culture that values inclusivity, diversity, and both physical and mental health
- Fully office-based role
- 100% Australian-owned company with over 30 years of history
- ASX15 company & Growing
- Global presence with a presence across North America - US & Canada
- Award-winning with numerous Customer Service awards
- Join a company rapidly growing with lots of progression & upskilling opportunities
The Opportunity:
Due to internal promotions and movements, we have an exciting opportunity to join one of Australia’s premier toll-road companies based in Eastern Creek
As a Customer Service & Finance Officer, your role directly contributes to the success of the company by optimizing cash flow and minimizing bad debt. Your role will involve resolving any complex credit issues and collecting outstanding payments while providing a high level of Customer Service. This is not a high-volume phone call role but rather a combination of phone-based work and emails, all while delivering an exceptional Customer Service experience for clients
About the company:
Our client is one of the largest Australian-owned and operated toll-road companies. They have a presence across Sydney, Melbourne, Brisbane & North America with over 1800 employees.
Besides working for one of Australia's top companies, they offer a range of benefits including a highly competitive salary, training, progression, and a culture focused on diversity.
About you:
We are seeking someone who is naturally curious, Customer Service driven, and possesses resilience and empathy. A finance background is not necessary for this position as all skills will be taught!
- Experience working within a contract centre, or debt collection is preferred but not essential.
- Intermediate Excel experience.
- Resilient and pick up systems & processes quickly.
- Eager to learn and a motivated work ethic.
- Excellent verbal and written communication skills are a must.
- A positive and resilient attitude, with the ability to pick up systems and processes quickly.
If you are smiling from ear to ear and would like to know more then please do not hesitate and APPLY NOW following the prompts. Due to the high volume of applications anticipated, please email sinead@smaart.com.au with any questions.
*** Only shortlisted individuals will be contacted ***
*** Must be a Permanent Resident or Citizen of Australia ***
