AddressYOUR ROLE
As the Customer Service Officer, you will join the team responsible for providing a range of diverse and dynamic services to all internal and external customers of Council, across all channels of customer engagement.
This is a Fixed Term role working for approximately 8 months. This role is linked to a parental leave arrangement and therefore the duration of the role will be dependent upon the current incumbents return to work plan.
YOUR CAREER
- A supportive environment to assist you to reach your career goals
- Access to ongoing professional development and individual development plans
- Ongoing training and support through Council’s cultural development program
- Mentoring and coaching programs
- Access to e-learning platforms
YOUR WELLBEING
- A suite of health and wellbeing programs offered each year
- Free vaccinations and health checks
- A supportive and inclusive workplace and culture where your opinion is valued
- A range of mentally healthy workplace initiatives and support from mental health champions
- Access to a confidential counselling service for you and your family
- Staff fitness initiatives
YOUR WORKING ENVIRONMENT
- Work a 9-day fortnight, based on a 35-hour working week
- A commencing weekly salary of $1,172 with progression up to $1,319 dependent upon skills and experience, plus 11% superannuation
- Salary packaging options available including novated leasing
- Generous reward and recognition programs and initiatives
The contact officer for this position is Toni Shawyer, Customer Servicer Supervisor on (02) 4823 4***.
Applications close Friday, 17th May 2024 at 5:00pm.
This position is subject to relevant pre-employment checks and all applicants must have the right to live and work in Australia.
Council is an Equal Employment Opportunity and Child Safe Organisation. We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQA+ and those from culturally and linguistically diverse backgrounds.
