Customer Service Managers - Melbourne metroJob no: 941646Work type: Permanent / Full timeLocation: Chadstone, Doncaster, Eastland, Fountain Gate, Geelong, Highpoint, Melbourne City, Northland, SouthlandFrom humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work.Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being "right at home".Myer is home to exclusive, partner and concessions brands and a tru Omni-retailer. A trusted Australian brand with a long-standing history of supporting local communities and charities.Combine your Retail experience and proven leadership skills to lead team performance across multiple departments whilst championing our Customer First strategy, managing day-to-day operations and driving sales.
- Join the leadership team at Myer - various locations across Melbourne metro stores
- Opportunities for succession planning and further development, locally and nationally
- Manage the daily activities of your team and business to drive financial performance and deliver exceptional Customer Service
- Optimise the productivity of the team by leveraging workforce management
- Drive high performance, customer focused service and selling culture through role modelling, communication, feedback and recognition
- Maximise the team's service and selling activities by effective management and delegation to minimise operational activities
- Lead, empower and inspire your team with a consistent focus on developing the next generation of Myer leaders
- Maximise time spent on selling floor to lead and manage the business, understand the customer, coach and support the team and embed new initiatives and ways of operating
- Previous experience as a retail manager, area manager or similar
- People leadership skills with a 'hands-on' approach are essential
- Demonstrated ability to lead a team to achieve sales and meet KPI's
- Experience in performance management will be highly regarded
- Superior Customer Service and selling skills
- Strong retail, financial and business acumen
- Excellent time management skills with the ability to work independently on prioritising and meeting deadlines
- Become a leader within one of Australia's most-loved department stores
- Career development and progression opportunities
- A great range of discounts and Myer Team Member exclusive offers
- Access to volunteer, parental and lifestyle leave
- Service Recognition, Inspirational People Awards, and more!