Address
Form of workThe Company
Work for a respected and global manufacturer that is committed to providing reliable solutions and offers a wide array of high-quality products. Having operated for several decades, this business is located in Broadmeadows, and they are seeking a friendly and experienced Customer Service Officer to join their tight-knit team.
The Benefits
- Competitive salary on offer
- Easy, accessible on-site car parking
- Guidance and support with on-the-job training
- Receive income protection insurance
- Enjoy monthly morning teas + work events and celebrations
- Receive yearly renumeration bonus plus Christmas gift
- Receive comprehensive training
The Position
Reporting to the Customer Service Supervisor, your duties will include:
- Answer customer enquiries via phone and email
- Investigate stock availability whilst liaising with warehouse
- Execute end-to-end order processing within a designated time frame
- Finalise invoices and provide quotes to customers
- Prepare sales orders for delivery ensuring data is correct
- Handle customer concerns and provide the appropriate solution
- Provide general administrative support to Sales and Marketing
- Liaise closely with National Sales Manager, Territory Managers and Sales Reps
The Candidate
Applicants for this position must be experienced, product-based, and possess the following skills:
- Ability to multi-task and deliver within deadlines
- Friendly and professional Customer Service manner
- Strong verbal and written communication skills
- A manufacturing and distribution background is highly desirable
- An understanding of pr9ocessing orders via EDI will be highly regarded
This role is operating Monday through to Friday 8:30am - 4:30pm and is available for immediate an start. If you are seeking the next challenge in your career and have a passion for Customer Service, please hit the 'Apply Now' button to submit your application, or alternatively contact Lauren Toledo on 03 9088 2279 for a confidential discussion.
