AddressPart-time, Wednesday to Friday 8.00am to 4.00pm, 45.6 hours a fortnight, based at our Lucas office
Pinarc Disability Support
Pinarc offers a unique opportunity where your skills can make a very real difference to the lives of people with disability. We have been operating for over 20 years, providing high-quality services to people with disabilities and their families. We provide support to over 1,000 Victorians with disability.
About the role:
We are seeking an experienced part-time Administration and Customer Service Officer to be based at Pinarc Lucas. You will be responsible for the office reception, greeting of customers, providing general administrative support to Pinarc staff across all sites and supporting our team of therapists on site.
This role also includes supporting the administrative processes of our People & Culture team including maintaining employee databases and working together on projects & events.
Key Duties and Responsibilities:
This role will be responsible for
- Reception duties include answering and directing phone calls, emails, and assisting customers and team members with enquiries and appointments.
- Provide administrative support including word processing and data entry, maintaining our internal databases and systems with a high attention to detail
- General administration duties including office supplies and supporting the general daily running of our office
- Provide administrative support to our People & Culture team
- Previous experience in administration or Customer Service role
- Sound knowledge of Microsoft Office programs (Outlook, Word & Teams) and be able to provide basic IT assistance.
- Ability to learn new programs and databases with a high degree of accuracy.
- Confidence, great communication skills, professional presentation, and a willingness to assist others
- The ability to work independently, to be able to take initiative and problem solve as issues arise.
- A strong customer focus and passion for making a difference in lives of people with disability
- Be yourself! Our staff are as diverse as the people we support
- Ongoing support, supervision and opportunities for professional development
- Generous and flexible salary packaging opportunities (including novated vehicle leasing), offering $16k+ additional tax-free.
- Up to $15,900 on a range of benefits such as mortgage, your rent, or other everyday living expenses.
- Up to $2,650 on meal entertainment, holiday accommodation and venue hire
- Family-friendly working environment
- Employee Assistance Program (EAP) and free access to Headspace App
- Access to award and recognition programs
- We are committed to putting employees and customers at the centre of everything we do
- We offer a unique opportunity where your skills can make a very real difference to the lives of people with disability.
Interviews will be held as successful applications are received.
Award: Social, Community, Home Care and Disability Services Industry Award 2010, Level 2
Apply Now!
To submit your application you must
1. Visit our website and apply via our link www.pinarc.org.au/current-vacancies
2. You will be asked to upload your resume and answer a few questions that will form part of your application.
Applications not submitted via our website will not be accepted.
For further information please contact Sarah Wright *******@pinarc.org.au or call 0491 646 *** for a confidential chat
A copy of the position description can be found at www.pinarc.org.au/position-descriptions/
We welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQ and those from culturally and linguistically diverse backgrounds. We actively promote the safety of children.
