AddressAre you passionate about making a difference in your community and delivering exceptional Customer Service? We have an exciting opportunity for you!
We are partnering with a community-focused organisation in Caboolture to expand their team during a crucial growth phase. We are seeking enthusiastic individuals to join our client's Contact Centre as Customer Service Officers.
Our client is dedicated to fostering a workplace that values diversity and inclusion. This role is based in the office in Caboolture, with a focus on ensuring that candidates live within a 25-minute drive to promote a strong sense of community connection and ease of commute. If you are ready to make an impact and be part of a team that values your contribution, we want to hear from you!
What’s in it for you?
As a Customer Service Officer, you will play a key role in maintaining high standards of customer care and support. Your responsibilities will include:
- Providing excellent Customer Service and support over the phone in a busy contact centre environment.
- Assisting customers with inquiries and resolving issues in a professional and timely manner.
- Collaborating with team members to ensure customer satisfaction and continuous improvement.
- Adhering to company policies and procedures to deliver consistent service quality.
Hourly Rate: $35.88 per hour
Contract Duration: 3-month initial contract, with the possibility of transitioning to a permanent role
Work Hours: Full-Time Monday to Friday Rotating Roster (8:00am - 4:00pm, 9:00am - 5:00pm, 10:00am - 6:00pm)
Skills and Qualifications
- Previous experience in a contact centre or Customer Service role is highly desirable.
- Excellent communication skills with a friendly and professional demeanour.
- Ability to handle customer inquiries efficiently and effectively.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Commitment to providing high-quality Customer Service and improving community well-being.
Who are we, and what’s next?
We’re Talentpath, a recruitment partner committed to helping organisations grow by connecting them with talented individuals like you. We encourage you to apply for this role even if you don't meet every single requirement. We believe in the potential of diverse backgrounds and experiences, and we look forward to hearing from you.
If you’re interested in joining a team that makes a positive impact on the community and offers opportunities for growth, apply now! Let’s start the conversation about your future.
Contact Details
Jake Brown – Recruitment Partner
0499 770 ***
****@talentpath.com.au
Don’t miss this chance to be a part of something meaningful and build a rewarding career. Apply today!
