AddressSimba Australia is a well-established and rapidly expanding car rental company, dedicated to providing first-class car rental services to our valued customers. We take pride in offering a diverse fleet of high-quality vehicles, exceptional Customer Service and a commitment to making every journey memorable. As we continue to grow our network throughout Australia, we are opening our second Cairns office located in the CBD. We are looking for an enthusiastic and dynamic individual to join our team as a Customer Service Officer for the additional retail office in Cairns. Located on the bustling esplanade this location will essentially be a retail booking site that will be supported by our larger airport branch.
Position Overview:
As a Customer Service Officer, you will have a vital role in the success of our additional Cairns store. Your responsibilities will encompass day-to-day store operations, nurturing strong client relationships. Your strategic vision, skills and commitment to outstanding Customer Service will be essential in driving the growth and profitability of our business.
Key Responsibilities:
Customer Service: Ensure exceptional service and quick issue resolution.
Communication: Maintain open and transparent communication with both customers and internal staff.
Client Relations: Cultivate strong client relationships for repeat business.
Compliance: Ensure adherence to laws and safety standards.
Qualifications:
Proven experience in Customer Service, preferably in car rental or related industry.
Excellent interpersonal and communication skills.
Ability to work as part of a team.
Exceptional Customer Service orientation.
What We Offer:
Competitive salary and future advancement opportunities.
Comprehensive training to enhance your skills and knowledge, ensuring you're well-equipped for success.
A supportive and dynamic work environment that values creativity, innovation, and teamwork.
The chance to be a key player in a rapidly expanding brand that is destined for future growth adding more locations across Australia imminently.
How to Apply:
If you are a proactive, results-oriented individual with a passion for the automotive and Customer Service industries, we want to hear from you! Please APPLY NOW send your resume and a cover letter detailing your qualifications and why you are the ideal candidate.
Join us in establishing our Company as a premier destination for vehicle rental services in Cairns. Be a part of our exciting journey and help us drive further success together!
