AddressAt Probe CX, we're powered by passion, driven by curiosity, and enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia, and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos.
Are you a positive person with an eager to learn attitude? Do you have strong communication & Customer Service abilities? And do you have the ability to interpret customer needs & provide suitable solutions?
If so, this is the role you've been looking for! We are currently looking for passionate Customer Service Specialists to join our growing team in our fast paced contact centre located in Springfield!
Here's the good info you want to know...
- Permanent full time (38hrs p/wk) or part time (20-36hrs p/wk) roles with multiple start dates available (Please note part time hours are determined based on business needs, not candidate request)
- Hourly rate & incentives
- Monday - Friday rotating roster between the hours of 8am - 8pm (Weekend hours may be required as per client needs)
- Penalty rates for any weekend work completed and anytime after 7pm
- Comprehensive Full Time PAID training onsite with ongoing development opportunities
- Hybrid opportunity once you've settled into your new role (mix of onsite & work from home requirements)
- Monthly reward & recognition programs and celebrations with fun themed days
- Access to a 24/7 employee health, wellness & safety platform
- Employee Referral Program
- Tenure Recognition Program
- A diverse and supportive working environment - everyone is welcome here, and our differences make us stronger,
- Office located in Springfield - close to transport, Orion shopping centre & public lagoon right at our doorstep!
Please note, this is an Australian based role and due to the nature of our client, to be eligible you must:
- Hold current Australian Citizenship,
- Be willing and eligible to obtain a security clearance to the level applicable (this is at no cost to you), and
- Have lived in Australia for the last 5 consecutive years (a 5-year footprint).
We look forward to receiving your application!
