Address
Form of work
Salary23/02/2024
11/03/2024
$72,704.00 - $72,704.00
Temporary
Stonnington City Centre, 311 Glenferrie Road, Malvern
Customer Service
City of Stonnington is a child safe and equal opportunity employer committed to an equitable, diverse and socially inclusive work environment and a positive, barrier-free recruitment process. We actively encourage applicants from an Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQ+ and people from culturally diverse backgrounds to explore the opportunity of a career at the City of Stonnington.
Here at the City of Stonnington we aspire to be a leading local government authority and to do this we need the very best people who share our belief in community and who want to make a difference.
We value everyone's contributions, lived experience and expertise. We provide an inclusive and respectful workplace culture where everyone is supported to thrive and be authentic. There is a variety of benefits available for our people have a look at “Why Stonnington”.
If you have any support or access requirements, or would like to speak to someone about employment or an alternative processes, please contact Council’s Talent Acquisition team on 8290 1333.
Please view the below documents for this position:
As a Customer Service Center Officer, you are instrumental in strengthening the bond between the Council and its customers. Your role involves providing excellent service across multiple channels—phone, in-person, email, and online. Serving as the primary point of contact, you play a vital role in enhancing the Council's public image and optimizing the efficiency of the Customer Operations team.
This full-time temporary position offers an annual salary of $72,704, accompanied by an additional 11% superannuation. The role is expected to continue until February 2025.
You are based within our bright, modern and sustainable 311 Glenferrie Road office on the corner of High Street and Glenferrie Road in Malvern where boutique stores, cafes and health clubs are in abundance. From the office you can easily walk to Malvern Gardens, High Street Armadale or Glenferrie Road.
To thrive in this role, candidates should bring a wealth of experience in dynamic Customer Service, coupled with excellent communication and sharp cash-handling skills. Successful applicants will showcase proven expertise in time management and possess robust computer literacy to seamlessly fulfill key responsibilities in our fast-paced environment. The ability to manage a constant flow of inquiries and promptly address customer requests is crucial. Join us in a role that values diverse skills and offers an exciting environment for professional growth.
Work for Stonnington today. Work that matters. People who make a difference.
Enquiries
For enquiries relating to the role, please contact Fiona Rogers on 8290 1089 or *******@stonnington.vic.gov.au
For enquiries relating to the system and the application process, please contact a member of the Talent Acquisition team on 8290 1333.
Submitting your application Please use your cover letter to demonstrate to us that you have what is needed to ‘thrive’ (as noted in the Success Profile) and to tell us more about you and why you want to want to work for us. To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.Connect with StonningtonWant to know more about what we do or why you should work for us? Check out our website, social medias below or subscribe to our newsletters.
