AddressCompany
This company has a rich history of over 50 years and is a key supplier to specialised industries such as packaging, warehousing, logistics, wholesalers, automotive and many more. Their products range from packaging consumables right to specialised textiles and fabrics.
- Over 50 years in operation
- Key Supplier of Packaging Consumables
- Strong Australian business, going through a new phase of growth
Position
As an Customer Service Officer, you'll be a key player in the warehouse and administration operations. You'll engage with clients, provide on the go quotations, , prepare order for dispatch and maintain stock levels. Your ability to build rapport and have a customer-centric approach will be pivotal in driving the business forward.
Responsibilities
- Build strong client relationships, serving as their primary point of contact for inquiries, quotes, and orders.
- Collaborate with the external sales team to provide seamless customer support.
- Process orders accurately, ensuring timely delivery and customer satisfaction.
- Maintain our CRM system with client interactions for future reference.
- Stay updated on our products and industry trends to better serve clients.
- Qualifications:
Candidate
- Prior sales or Customer Service experience is preferred.
- Strong written and verbal communication skills.
- Detail-oriented with excellent organizational skills.
- Team player with a proactive attitude.
- Preferable forklift ticket
