Address- Dynamic Work Environment: Collaborate with a supportive team in a fast-paced, engaging role.
- Career Growth: Opportunities for professional development and skill enhancement.
- Employee Well-being: A company culture that values a positive attitude, physical fitness, and work-life balance.
About the Role
Efficiently process orders, coordinate with clients and suppliers, prepare visual materials, and support sales and marketing initiatives. This role requires a cheerful demeanour, physical fitness, eagerness to learn, and a detail-oriented approach.
What’s great about this role:
- Collaborative Team: Work alongside a supportive and dynamic team.
- Variety of Tasks: Engage in diverse responsibilities, ensuring every day is different.
- Professional Development: Opportunities for training, career progression and skill-building.
Duties:
- Order Processing: Convert quotes to orders and manage them in Xebra, including acknowledgments, payments, vendor purchase orders, delivery dockets, invoicing, and receipting vendor invoices.
- Client and Supplier Coordination: Ensure timely and accurate delivery of orders by liaising with clients, suppliers, and internal teams.
- Visual Materials Preparation: Create Art Detail Sheets and Visuals for client approval and quotes.
- Freight Cost Management: Organise and check freight costs to ensure efficiency.
- Database Updates: Maintain and update contact information across multiple systems.
- Repeat Order Follow-Ups: Target clients with previous orders and encourage repeat business.
- Client Mailings: Conduct targeted mailings with samples and catalogues.
- Target List Research: Identify potential customers for outreach.
- Gift Organisation: Manage thank you, referral, and monthly gifts for customers.
- Team Collaboration: Participate in meetings, provide process improvement input, and train staff.
- Additional Support: Assist with warehouse operations, website maintenance, sales projects, and Customer Service when required.
Skills and Experience:
- Experience: Prior Customer Service experience.
- Technical Skills: Proficiency in touch typing, Microsoft Outlook, Word, Excel, and optionally Corel or Adobe Suite.
- Personal Attributes: Professional, reliable, personable, physically fit, solutions-oriented, self-motivated, organised, and confident.
- Other Requirements: Clean driving license and own car, police check (willing to get) adherence to WPHS policies, and a commitment to industry learning and participation in trade shows and training sessions.
How to apply
All applications are to be submitted online – click APPLY. We will be reviewing applications as they are received so apply today! Please note only candidates that meet our client’s selection criteria will be contacted.
Job ID:
KH12914/01
