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Form of work Posted: 27/02/2024 Closing Date: 29/03/2024 Job Type: Permanent - Full Time Location: Mount Waverley, VIC Job Category: Administration and Office,Operations Panasonic Australia is searching for a Customer Service Specialist to join our Victorian service team in the administration of field service activities. This new role is located at our Mount Waverly office and will be tasked with supporting our expanding HVAC customer base in Victoria and Tasmania. This role will be responsible for ensuring our service solution aligns with our customer expectations, and includes tasks such as: General warranty related administration. Timely, professional customer liaison including internal escalation when required. Prioritising critical site requirements and communicating updates to all relevant stakeholders. The administration and coordination of Panasonic’s service partners and our direct field technician(s) The key responsibilities we would trust you with: Maintain healthy, collaborative, and supportive relationships with customers, service partners and all internal stakeholders. Undertake job administration including but not limited to data…
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