Data Analyst

Data Analyst

Branch and Division: Fair Trading, Regulatory Intelligence, Data Management & Reporting

Location: Parramatta/McKell, Hybrid

Term: Ongoing - Multiple Roles

Grade: Clerk Grade 7/8

Salary range: $106,025 - $117,363 per annum + super

Closing Date: Thursday 2nd May 2024 [9:59am]

Are you passionate about protecting the rights of consumers, building better trader behaviour and driving a fairer marketplace for the people of NSW? Are you excited about creating a positive and inclusive culture that focuses on customer outcomes? Are you ready to pioneer a new function that merges intelligence and data analytics to drive real change in a regulatory environment?

Yes? Then this role is for you…
NSW Fair Trading are looking for an experienced Data Analyst working within a team of data governance, platform, analytics, reporting and intelligence specialists driving a data-driven, intelligence led approach to strategic decision making and business operations.

In this role, you will;

• Apply best practice methodologies and tools, including data modelling, data science, statistical and reporting methodologies to identify trends, risks and opportunities providing expert analytics, reporting advice and insights to Fair Trading to enable informed decision-making
• Contribute to a team of multi-skilled data governance, platform, analytics, reporting and intelligence specialists, identifying synergies, enhancing productivity and fostering innovation
• Build, manage and effectively collaborate with key internal and external stakeholders

Does this sound like you?

• Experience with or motivated to learn modern analytics approaches and packages, data warehousing and development tools, including R and Python
• High level of integrity and experience dealing with sensitive data, including willingness to secure baseline security clearances
• Experience with or motivated to learn corporate reporting and identification of emerging risks and trends based on multiple data points
• Strong relationship building and stakeholder management skills

About us
The new NSW Fair Trading has been established to safeguard consumer rights, ensure consumer and renters have the information and support they need and promote fairness in millions of daily transactions between consumers and traders in NSW. NSW Fair Trading works with consumers and industry to create a fair marketplace and address poor conduct in the industries it regulates.

NSW Fair Trading is an outstanding place to work due to its flexible working practices, commitment to innovation and collaboration and career support and development. Those who join NSW Fair Trading can be confident of engaging in meaningful work that delivers positive outcomes for the people of NSW, making it an exciting and fulfilling place to work.

For any enquiries regarding recruitment, please contact Hannah Harget, Talent Acquisition Advisor at *************@customerservice.nsw.gov.au

Salary Grade 7/8, with the base salary for this role starting at $106,025 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Hannah Harget via *************@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Thursday 2nd May 2024 [9:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via *************@customerservice.nsw.gov.au or 02 9494 8***.

For more information, please visit

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