Day Surgery Administration Officer

Vision Eye Institute is Australia’s largest private provider of ophthalmic services. 

As one of our founding facilities, Camberwell Day Surgery boasts rich history whilst still designed to deliver excellence in patient care and meet the highest benchmark of quality standards. It is a purpose-built Day Surgery for ophthalmic surgery, complete with 2 busy theatres.  The facility is fully accredited and equipped with the latest ophthalmic technology.

Join us in our vision of transforming lives!

You will be the primary point of contact for the hospital, so must have a genuine desire to provide high-quality service to our patients, practitioners and other stakeholders.  

You will have medical-based administration experience, great communication skills and a high level of computer literacy. You are a team player, who will ensure the highest level of customer service.

In this role you will: 

• Greet patients upon arrival 
• Answer/respond to incoming calls, enquiries
• Manage patient appointments and liaise with other medical professionals
• Provide the end-to-end process of medical records management, inbound/outbound queries and patient appointments and surgical bookings
• Great communication and time management skills to support our on-site team
• Carry out financial tasks: banking, invoicing, accounts, debtors, and  reconciliation
• Use the patient management system to capture relevant patient details and transmit correspondence
• Provide reception and general administration support to the Doctors, Nurses, Optometrists and Practice Manager 
• Assist with the smooth running of the day-to-day services of the clinic including maintaining the professional appearance and cleanliness of the patient and work area

What you must have to apply for this role:

• Great customer service, communication and computer literacy
• Team player

Our vision for our people.

We provide a flexible, inclusive, diverse workplace which supports work life balance, provides further/on-going training, career development opportunities and an ongoing commitment to strive for a greater sense of purpose in everything we do. 

As an organisation we believe in facilitating the best work environment for our staff that supports both career and personal growth. 

What can you expect from us?

Our Employee Benefits:

• Work alongside our highly skilled, clinically diverse, and passionate team of surgeons
• Paid Parental Leave and other leave options to support growing families
• Generous Employee Referral & recognition programs
• Supportive, collaborative and diverse workplace culture
• Employee discounts for laser eye surgery and other medical services
• Superannuation salary sacrifice purchased leave options and above Award rate remuneration.

Learn more: www.visioneyeinstitute.com.au / https://visionhospitalgroup.com.au/