Dental Receptionist / Assistant

Dental Receptionist / Assistant - Hybrid

Highest Quality Dentistry Services delivered with a Smile!

Join our growing family of clinics and be part of a dynamic, engaging and rewarding work environment!

At Winthrop Village Dental we are passionately driven in our mission of compassionately changing smiles and changing lives, one valuable client at a time.

If you are looking for a career path that affords you with growth, development and broad dental exposure with ongoing talent development then a role with Winthrop Village Dental could be what you are looking for. We are team who have a primary focus on delivery the highest quality care to all of our patients. We are team of passionate health professionals who are continually seeking and implementing best practices protocols, processes and embracing new technologies to be able to be at the forefront in delivering the highest quality dental care,

The Role: We are currently seeking dedicated, passionate and driven DENTAL RECEPTIONIST (who doesn't mind filling in as a Dental Assistant when needed). 

This role has the ability to progress into a 2IC and/or Assistant Practice Manager role.

Core Responsibilities:

1. Appointment Books - Monitor appointment books ahead of time to ensure there are limited appointment gaps and coordinate regular leads follow.
2. Reception - Carries out Reception and Front Office Coordinator responsibilities alongside front of house employees. 
3. Liaison & Leadership - Assists with the management of dentists, dental nurses and administrative staff (leading on communication between clinics).
4. Staff Management – Assists with rostering, training, coordination of nurses.
5. Patient Management – Information provision to patients to enable them to consider superannuation funding applications; patient consults where Dentists unavailable; closing treatment plans provided by Dentists.
6. General Administration – Maintain systems, records and processes to ensure efficient day to day operations.
7. Dental Nursing – assisting for general dental procedures as a dental nurse if and when cover is required. 
8. Credit Management – assists with the management of debtors by following up outstanding payments before surgery and ensuring collection; contact patients with overdue accounts; manage petty cash float/records; improve debt collection systems where possible.

An alignment with our R-I-P-E values (Respect - Innovation - Patient Focus - Education) provides the foundation of which we work from, with an appreciation for Putting People First. We pride ourselves on a providing a premium service and excellent patient communication. The environment is positive, progressive and team based so if this sounds like a workplace you would like to be a part of please submit your application.

The team at Winthrop Village Dental Centre