AddressIf you're ready to be a part of a team that is paving the way for growth and innovation in the industry, apply today!
- Review damaged vehicle and/or images to determine scope of work
- Complete estimates on damaged vehicles in a timely manner
- Thoroughly assess repaired vehicles and/or images to ensure estimates submitted are accurate and comprehensive
- Ensure repair times are realistic
- Determine the most cost effective and efficient method to repair a vehicle
- Record all interactions relating to a job as a note form on the software application provided
- Responsible for meeting quote targets and sales mix
- Manages liaison with Insurance Assessors
- Responsible for ordering parts once customers confirm their repair booking
- Responsible for reviewing job tasks for additional labour hours and parts cost to existing quotes.
- Adhere to company policies, procedures and standards.
- Booking repair jobs according to requirements based on size mix, number of jobs and dollar value.
- Ensure claims determined as out of scope are communicated with the Assessors in a timely manner.
- A minimum of three (3) years’ experience in Estimating
- Previous experience with using Ibodyshop.
- Sound computer and office skills
- Ability to work unsupervised.
- Critical thinking capabilities
- Excellent team player
- Exceptional problem solving skills
- A strong desire for customer satisfaction
- Leadership, communication and negotiating skills
Join us for a career with Motorserve
If you love cars as much as we do, supercharge your automotive career by joining the team at Motorserve. Motorserve has been proudly providing Australians quality car servicing and repairs since 2007.
Now is an exciting time to be a part of the Motorserve journey – our sites are growing and so are our teams! We currently have a variety of roles across our 40 locations nationally ranging from Automotive Technicians, Apprentices, Customer Service Advisors, right up to Assistant Managers and Site Managers. If you take pride in your work and want great opportunities for training and growth, then get into gear and submit your application for this opportunity.
At Motorserve, we offer our employees:
- Attractive market competitive above-award salary, plus overtime opportunities.
- No Saturday work – only Monday to Friday daytime hours. Enjoy work life balance and flexibility.
- 50% discount on all your insurance premiums with NRMA, SGIO, SGIC and RACV.
- Comprehensive training to set you up for success, including ongoing training and development opportunities for your career growth and personal development.
- Complimentary Roadside Assistance in NSW & VIC.
- Discounted service and repair of your vehicle.
- Yearly Site Incentive Scheme Bonus.
- An employee benefits platform, providing employees discounts at hundreds of retailers, including everyday expenses, holiday parks and resort discounts, a wellbeing program and an employee assistance program.
- Additional leave entitlements – including annual ‘Me’ day and paid parental leave provisions.
- An established Reward & Recognition program providing monetary rewards, annual awards event, and more.
- Recruitment referral bonuses – refer a friend or family member for a job at Motorserve to get a reward bonus.
At Motorserve, we share the same core values and behaviors, and we focus on a culture of being safe, honest, whilst still having fun.
Motorserve Values – H.E.A.R.T
(Honest & Upfront, Easier Together, Act & Own It, Reimagine Today, Treat Everyone Fairly)
We encourage Aboriginal and Torres Strait Islanders to apply for this
Additional information
- Permanent Opportunity - Digital Remote Role!
- Monday to Friday daytime schedule - Work From Home!
- Receive up to 50% off your personal insurance
