Digital Product Owner

As we continue to put the customer at the forefront of our growth strategy, the Digital Product Owner will be passionate about shipping exceptional digital products and experiences that delight our customers, as MECCA continues its mission to ultimately help our customers look and (more importantly) feel their best.

The Role You Could Play

As Digital Product Owner, you will work closely with the Senior Digital Product Manager to collaboratively define and drive the product vision, roadmap and customer experience strategy across MECCA’s website, mobile app, and digital content platforms. Working closely with key stakeholders and cross-functional product teams, you will help with defining a customer-centric roadmap that strikes the right balance between meeting current needs, tackling technical debt, and unlocking new opportunities.

Day to day, you will be involved in the following and more:
Partner with technical and development teams to ensure product initiatives are delivered
Identify, map and synthesise customer pain points, needs, wants and gains
Prioritise initiatives on a fortnightly (sprints), quarterly and half-year cadence
Act as an advocate for new ways of working through the practice of core product and agile values, principles and behaviours

You will be passionate about customer experience, understand best in class global trends in digital, how to drive customer value, and desired business outcomes to ensure that our digital roadmap puts MECCA ahead of the pack.

What You Will Bring

You will have proven experience in managing digital products, ideally within the retail space or customer centric product organisations. You will have both theoretical and practical knowledge of product management frameworks, processes and methodologies, with a proven record in defining product requirements based on research, data and insights.

You will also be able to demonstrate the following:
Highly analytical with the ability to use data to help inform decision making
Numerically strong, and commercially/value minded
A solid understanding of digital platforms, capabilities and integrations
Highly collaborative and thrives in working within cross-functional teams
The ability to breakdown large complex problems/pieces of work into smaller, manageable goals/releases

You will need to be an inspiring storyteller with the ability to evangelize and rally support for your product vision, mission and roadmap across development teams and the broader organization. This role would suit someone who is collaborative and thrives in working within cross-functional teams, and with the broader organisation with the ability and flexibility to succeed in a fast-pace and innovative environment.

Your Life At MECCA

Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!

Some of our other team member benefits include:
Professional development programs and first-class digitised learning offering
Health and well-being initiatives
Reward and recognition programs
Access to bonus and incentive programs
Quarterly product allowance
Unlimited 40% discount

There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.

To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit http://www.mecca.com.au/careerswww.mecca.com.au/careers