AddressSuper Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhance our customers’ leisure time drives our culture of innovation and opportunity.
ABOUT THE ROLE
As the Ecommerce Trading & Merchandising Specialist, you will play a pivotal role in driving the online trading metrics and enhancing customer experiences for a significant portion of our business, equivalent to one-third of our total digital revenue. This key position within a thriving +$1bn omni-retailer involves growing online revenue and profitability within your assigned area. You will contribute to the development of category digital strategies and take ownership of their online execution. Utilizing digital metrics, you will influence stakeholders and refine decision-making processes. Additionally, your responsibilities will include managing website content, executing promotional campaigns, and optimizing the online customer experience.
The key responsibilities of the role:
- Ecommerce Performance Management: Take a strategic role in managing and enhancing the trading performance of your category to achieve ambitious business goals.
- Strategic Leadership and Team Support: Support the Trading Manager by contributing to strategy development and ensuring the effective execution of digital plans. Provide guidance and specialist support to ecommerce coordinators, enhancing team capabilities and fostering a collaborative environment.
- Data-Driven Influence: Use digital metrics to influence stakeholders across the organization, ensuring alignment with broader business objectives.
- Pricing & Promotions Management: Oversee and execute pricing adjustments and promotional campaigns that are critical for driving category performance and customer engagement.
- Reporting & Analysis: Generate and analyze data to refine trading strategies, enhance content effectiveness, and identify key opportunities for growth.
- Website Personalization and Content Management: Manage and enhance the online customer experience by maintaining personalized shopping experiences and ensuring all website content, from product listings to educational materials, is engaging and informative.
ABOUT YOU
The successful candidate will bring the following experience and skills to the role:
- A proven track record of successfully optimizing ecommerce settings and content to drive revenue growth and enhance customer experience, including the development and execution of trading strategies.
- Proficiency in analyzing, understanding, and leveraging data to inform strategies and improve outcomes, including proficiency with Google Analytics 4.
- Exceptional adaptability and communication skills that enable effective leadership and influence across teams and stakeholders.
- A commitment to personal and professional development, with a strong desire to grow within the ecommerce industry.
Desirable Skills:
- Strong HTML and CSS skills would be highly advantageous.
- Familiarity with SAP/ERP and Product Information Management (PIM) platforms.
- A good understanding of the customer journey online, focusing on optimizing touchpoints for enhanced engagement and conversions.
- A good understanding of digital marketing fundamentals, particularly factors that drive the traffic funnel, to enhance ecommerce performance.
WHY JOIN US?
- You’ll get to join for an organisation with a culture that is driven by innovation and creating awesome experiences for our customers and teams, and will get to work alongside a diverse team across Super Retail Group that is representative of the communities we work in.
- We support flexible working arrangements, allowing you to balance time between the office and home, ensuring you can thrive in both your professional and personal life.
- Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder.
- We are committed to your professional development and will support ongoing opportunities for both learning and progression. This role offers a clear career pathway towards positions like Trading and Merchandising Manager, ideal for candidates looking for significant career growth within a dynamic industry.
- You will get access to generous discounts across all Super Retail Group brands, as well as access to our Perks Programme, including discounts on Health and Wellbeing, Entertainment, Travel and Accommodation and more.
Our Culture of Inclusion:
Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.
How to apply:
Interested candidates for this role should apply by following the links and sending your resume.
