Address RetireAustralia:
Since 2006, RetireAustralia has supported residents to lead secure, independent and fulfilled lives within the communities they choose to call home. Our purpose is to serve our residents and customers and be the best retirement community owner, operator and care services provider for older Australians.
We are one of the largest privately-owned retirement village owners, operators and developers in Australia. Our portfolio is comprised of unique retirement communities located across New South Wales, Queensland and South Australia.
In recent years, we have cultivated our development expertise, extended several existing communities and are planning and developing new purpose-built communities in areas with high demand for quality senior living.
About the role
This is an exciting opportunity for passionate Village Managers or Assistant Village Managers with an exceptional track record ready for their next challenge to lead The Laurels Retirement Village, nestled in the Adelaide Hills.
You will report directly to the Regional Operations Manager and fulfil RetireAustralia’s vision of placing our residents at the centre of every decision we make. With ongoing training and coaching provided, the ability to show empathy and understanding towards residents, and maintaining outstanding levels of resident satisfaction will be integral to your success. Your duties in this position will include but are not limited to:
· Build relationships with your new and incoming residents.
· Overall management of the retirement village, including financial management, staff management, and ensuring compliance with all relevant regulations and standards.
· Village administration and financial performance.
· Oversee the recruitment, training, and management of staff, ensuring a high standard of service is delivered at all times.
· Planning, developing, and managing Village budgets.
· Manage key services and maintain presentation of the Village to high standards.
· Enhancing resident satisfaction and relationships, including their families and the wider community.
· Lead and foster a positive culture in a community living environment.
· Work closely with the care team, sales team, marketing, finance, refurbishment, and promotions teams.
Essential Criteria
As part of the application process, you will be required to provide a National Police Check, proof of right to work in Australia, verification of identification and qualifications, and participate in pre-employment assessment.
· Previous experience in a similar role – retirement village or management of a multi-faceted service organisation.
· A relevant qualification in Business or Retirement Living is highly desirable.
· Excellent interpersonal and communication skills.
· Strong working knowledge of the Retirement Villages Act (or willingness to obtain), and other relevant regulations and standards, including health and safety.
· Strong Managerial and Financial Management Skills.
· National Police Check (or ability to obtain).
· First Aid & CPR Certificate (or ability to obtain).
To take the next step in your career click 'APPLY NOW' to complete our online application. Applications will be considered as they are received, and interviews will be arranged accordingly.
