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SalaryMercedes-Benz Berwick is the most awarded Mercedes-Benz dealership in Australia. They have achieved a showcase of awards, including consecutive years of Metro Retailer of the Year and Circle of Excellence 2020, 2021, and 2022 transformation and 2023 Circle of Excellence.
To continue its success, Mercedes-Benz Berwick is now seeking an EQ Product Manager who can welcome our customers to the Mercedes- EQ family by making their ownership journey an unforgettable experience.
What's the role about?
Reporting to the Sales Manager, you will work with an exciting, innovative luxury brand within a prestigious and professional dealership and enjoy being part of a friendly, customer-focused team.
- You will manage the customer’s EQ experience from purchase to delivery using your exceptional customer service skills and strong product knowledge.
- You will educate them on how to effectively use their new Mercedes-EQ and provide them with ongoing support through the life cycle of their vehicle.
- Actively following up on customer queries and anticipating their needs.
- Maintaining up-to-date knowledge of products.
- Drive sales, upsell and meet monthly targets.
- Maintain data history on our software system.
- Delivering vehicles.
- Providing post-delivery support.
- Demonstrating our values and supporting behaviours.
Who are we looking for?
- Your niche sells prestige luxury vehicles, and you know what it means to go above and beyond every time (EV sales will place you in high regard)
- Desire to exceed customer expectations, matching them with their dream car.
- Communication, both written and verbal, is vital with good PC skills
- Enthusiasm in abundance.
- Ability to listen and understand.
- Winning attitude.
- Be competitive.
- Reliable, honest, highly motivated, and well-presented.
- Ability to build strong relationships.
- Applicants must hold a valid Victorian Drivers Licence.
- Very competitive salary package of up to $150,000, including base salary, commissions, a car allowance and superannuation
- 5-day working week (including Saturdays)
- A rare opportunity to work with Australia’s most awarded Mercedes-Benz Retailer
- Outstanding career growth opportunities throughout the group
- Access to dealership discounts, New and Used vehicles, Servicing, Parts, Insurance and Finance
- Job security with a strong and growing independent family-owned business
- Employee Assistance Program
- And above all, lots of support, opportunity and fun
How do I apply?
Please attach a resume, which will be directed to our Talent Acquisition Specialist.
The successful candidate will be required to undergo a national police check.
Mercedes-Benz Berwick, part of the Patterson Cheney Group, has over 750 employees.
We have serviced our customers since 1915, and our success has been built on a solid foundation of customer service.
We take pride in being an equal opportunity employer looking to employ qualified candidates of any gender, race, religion or age with full rights to work in Australia. We will not be taking agency candidates.
Additional information
- Join the movement towards sustainable energy in Australia
- Improve and hone your knowledge and skills in selling Mercedes-EQ (EVs)
- Mercedes-Benz Berwick, the most awarded Mercedes-Benz Dealer in Australia
