Company

Attorney-General's DepartmentSee more

addressAddressAdelaide, SA
type Form of workFull time
CategoryCustomer Service

Job description

Classification: ASO3
Salary Range: $66,590- $70,968
Duration: Ongoing
Vacancy Type: Full Time 
Number of Positions Available: 
Closing Date: 11:30pm, Thursday 04 April 2024

 

About the Opportunity

As an Estate Services Officer, you will be required to provide an exceptional service within our Estate Services branch by providing an administrative service to individual customers for trusts and estates under the incumbent’s control, including the provision of advice and liaising on real estate sales, taxation matters and the collection or transfer of estate assets and the investment of customers’ funds.

The role will require excellent interpersonal and communication skills along with the ability to build and maintain trusting relationships with our customers to deliver a high quality service. 
 

About You 

You have the proven ability to communicate with a wide range of people, both verbally and in writing. 

You enjoy problem-solving and can effectively manage conflict situations. 

You will enjoy working independently while managing a caseload and contributing to organisational growth and development as a member of a professional team. 

Your focus is on delivering quality results. 

If you think you possess some or all the following qualities, we encourage you to apply:

  • A passion to deliver a high standard of customer service.
  • Have excellent interpersonal skills to ensure effective relationships with stakeholders .
  • You care about what you do, and how you do it.
  • You have proven skills in managing a caseload and working within a legislative framework.
  • Have a high level of competence with numerical calculations and preparation of financial statements.
  • You enjoy delivering quality results and being accountable for the work that you do

 

About the Business

Public Trustee’s mission statement is: “To protect the wishes and interests of those we serve”.

The Office of the Public Trustee was established in 1881 and is constituted under the provisions of the Public Trustee Act 1995.

The role of the Public Trustee is to provide eligible South Australians with access to Will making services, powers of attorney preparation and deceased estate and trust administration. Public Trustee also has a role in managing the financial affairs of those people in the community who lack the capacity to manage their own affairs as determined by the courts, the South Australian Civil and Administrative Tribunal (SACAT) or through activation of powers of attorney.

The Public Trustee is a separate agency within the broader departmental organisation of the Attorney-General’s Department.

For more information about the Attorney-General’s Department and also Public Trustee, please visit https://www.agd.sa.gov.au/ and Public Trustee | Public Trustee
Special Conditions for Employment

Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD. 
 

Additional Notes

You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.

For further information about this exciting opportunity that is not covered by this website please contact Sonia Morgante, Estate Services Operations Coordinator, Public Trustee on 8226 9309 or sonia.morgante@sa.gov.au

 

Click Apply and follow the prompts to submit your application. 

The Attorney-General’s Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/.   

 

Refer code: 1809895. Attorney-General's Department - The previous day - 2024-03-22 03:02

Attorney-General's Department

Adelaide, SA
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