Event & Sales Co-Ordinator

We’re for you. We’re for community. We’re for the Eels.For nearly 70 years we’ve supported the Eels, our community, our members, and our people. And we’ll support you. Just like our humble beginnings, we’ll give you a fair go and support your career development and growth – qualifications optional. Whether at our Dural, Dundas, or Parra location, you’ll experience our fun, vibrant, flexible, and empowering culture. And we’re for benefits. Lots of benefits. Of course, we offer competitive salary packages, but that’s only the beginning. Fancy a free lunch? It’s yours! We think you’ll love it here. In fact, we think this might even be the highlight of your career – a place you won’t want to leave. Come join us for you, for better, for the best.About usParramatta Leagues Club (PLC) is one of Australia’s most iconic Clubs in the Western Sydney region, strengthened by its sister club Vikings Sports Club (Dundas) and newly amalgamated Dural Country Club. We are passionate about bringing together our community, supporting local causes, and offering welcoming experiences for our members and community by delivering exceptional service.This is an exciting time to join our Club as we embark on the execution of our strategic plan which includes a refresh of our PLC Clubhouse, digital transformation across the Group, expansion of our facilities as well as exploring potential opportunities within our precinct. About the role:Reporting into the Events and Functions Manager, you will be the primary contact for our customers throughout the entire event process, from initial enquiries to the completion of the event. Whilst this position is predominantly administrative, the ideal candidate will have a hands-on approach and be able to assist operationally with events if required.Key duties include, but are not limited to:Demonstrating excellent knowledge of functions packs across venues, providing clients with accurate information and quotes, and up-selling functions packages.Managing customer enquiries and complaints via call and email.Driving customer loyalty by delivering service excellence and building rapport with new and existing clientsConducting market research to identify new markets and customer needs.Managing records of sales and invoices accurately with a high attention to detail.Liaising with operational departments to ensure clients’ needs are delivered.General administrative tasks to support daily operations of the Catering TeamAbout you:Experience in Functions/ Events in the hospitality industryProven track record of driving sales and generating new business.Ability to build rapport and maintain key internal and external relationships.Excellent customer service skills and a strong client focused approachWilling to occasionally work outside normal business hours including evenings and weekends to attend eventsExcellent communication skills – both written and verbal.Why you should join Parra Leagues!Free tickets to Parramatta Eels home games and discounted Eels merchandiseFree Onsite parkingFree Staff meals and soft drinkPaid Volunteer DayA vibrant and healthy staff culture built on and driven by our SPORT values – Service, Passion, Openness, Respect and Teamwork.Quarterly and annual rewards between $500 and $5,000.Fun - we work hard and play hard with regular staff social events. Access to over 300+ retailer discountsOngoing training & development and the opportunity to complete Certificate III in Hospitality Our Values:Service: We are here for the benefit of our Members and our Community. Passion: We are ambitious, strive for excellence and love what we do.Openness: We demonstrate integrity and commitment through transparency and accountability.Respect: We are welcoming, inclusive and respectful.Teamwork: We are united, collaborative and succeed togetherPlease note that only shortlisted candidates will be contacted and employment in this position is subject to a satisfactory criminal history record check, we thank you for your understanding.Parramatta Leagues is an Equal Opportunity Employer