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Form of workNATURAL TALENT
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
W Sydney, situated waterfront and centre in Darling Harbour, is now casting for a vibrant Event Sales Executive, responsible for conversion, contracting and closing of meetings, conferences, groups. incentives, events, and exhibitions. From initial handover of the enquiry from the proactive sales team to conversion and onward seamless transition to the Event Planning team, to reach maximum profitability and client satisfaction, in line with W Hotels and Marriott International’s brand standards sales & marketing tam with a reporting line to the Catering and Events Leader. This is an exciting and unique opportunity to join W Sydney.
The successful candidate will have prior experience in Group, Catering, and MICE markets and a keen enthusiasm for continuous learning and advancement while possessing excellent verbal and written communication skills and high attention to detail.
CORE RESPONSIBILITIES
With support from the Catering & Events Leader, the primary responsibilities of the Event Sales Executive include:
- Representing the W brand in all sales activities in line with W Hotels and Marriott International’s corporate strategies.
- Responds to incoming events and catering opportunities for the hotel.
- Qualifies and solicits new events and catering business to achieve personal and hotel revenue goals.
- Closes the best opportunities for the hotel based on market conditions and hotel needs.
- Uses negotiating skills and creative selling abilities to close business and negotiate contracts.
- Generate proposals and contracts in correspondence with clients.
- Interacts effectively with sales, kitchen, vendors, catering associations and other hotel departments to ensure guest satisfaction.
- Develop a close working relationship with operations to ensure client satisfaction through the event.
- Executes excellent customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the client by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Undertake and arrange Insider Tours for clients as required.
- Be fully versed across all relevant Marriott International loyalty programs to maximise business opportunities for W Sydney.
- Performs other duties including reporting, as assigned, to meet business needs.
- Attend weekly PACE meetings and any other required meetings for key internal stakeholders and ensure well versed in all enquires they are managing.
- Establish and maintain strong working relationships with partners, suppliers, and vendors.
TALENT PROFILE
Education & Experience Required
- High school diploma or GED; two years of experience in the event management or related professional area.
OR
One year degree from an accredited university in Hotel and Restaurant Management Hospitality, Business Administration, or related major and at least one year experience in the event management or related professional area required.
- Possess excellent verbal and written communication and Microsoft Office skills, and a strong attention to detail.
- Ability to work in a fast-paced environment with strong time management and interpersonal skills.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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