AddressYour Business Listing is a local SEO powerhouse dedicated to amplifying our clients' online presence in their local communities. We have offices spanning the globe - from the UK and Singapore, to Canada, New Zealand, and the US. We are passionate about bringing unparalleled expertise and reach to every business we work with.
Do you thrive on building strong customer relationships? Do you want to use your sales experience in a customer service role? Do you want to be a part of a dynamic team? We are looking for you!
Our South Melbourne office is growing and we’re looking for an Executive Account Manager to join our team!
About the Role
As an Executive Account Manager you will play an integral role in our clients experience. You will have your own portfolio of businesses and will serve as their trusted advisor and first point of contact. You’ll have the opportunity to earn commission by identifying areas for growth and improvement and providing tailored solutions. The primary focus is driving business growth whilst ensuring continued retention.
What we’re looking for
- Sales and Customer Service superstar
- Exceptional communicator, both verbal, written and over the phone
- Detail-oriented person with a focus on delivering quality care
- Excellent listener and problem solver
- Outstanding time management skills
- Experience with CRM such as Salesforce
- Bachelor's degree in Business or related field preferred
Main Responsibilities
- Build and maintain strong relationships with clients
- Understand client requirements and ensure continued retention
- Maintain regular contact with your portfolio to ensure needs are being met
- Identify areas of improvement and growth and provide tailored solutions
- Resolve issues promptly and maintain a high level of quality care
- Keep accurate records of customer interactions
What’s in it for you?
- Opportunity to work in a dynamic and supportive environment
- Be part of a company that values employee development and internal promotions
- Career growth opportunities
- Uncapped Commission
- Great company culture and team environment
If you feel like you have what it takes to join us and build your career, we want to hear from you!
