Address
Form of work
SalaryFull time and part time applicants considered. We are excited to be expanding our Orthopaedic Surgery, Sport & Exercise Medicine Clinic. As our business is growing we are looking for a highly motivated, positive additional team member. Our values are based around excellent patient care and we are committed to exceeding expectations. We want our staff to enjoy coming to work and be part of a really healthy work culture.
The successful candidate will need the following attributes
- Energetic and enthusiastic
- Positive with a ‘can do’ attitude
- Ability to prioritise and multitask
- Learn new skills
- General understanding of medical terminology
- Proficient computer skills
- Excellent communications and organisational skills
- Must be able to work independently
- Private medical rooms experience essential
- Able to deal with private health funds and billings, claiming processes
Key responsibilities
- Supporting the practice with day-to-day administration
- Attending the reception
- Management of patient informed financial consent, invoicing and receipting for private patients, Medicare, Private Health Funds, Work Cover, surgery connect patients
- Liaison with surgeons, assistants, anaesthetists, hospitals, private health funds and other medical practitioners and their practices
- EFTPOS functioning, accepting payments, end of day banking and reconciliation
- Routine use of billing software, practice management software and accounting software
- Management of out-patient clinic
- General administrative duties including banking procedures, account invoicing and debt collection
- Answering telephone enquiries
- Collecting and entering patient details
- Booking and rescheduling patient appointments
- Scanning and filing
- Ensuring practice policies and procedures are correctly followed
- Ensuring medical records are managed confidentially and efficiently
- Handling incoming and outgoing mail and email
- Scanning and linking patient correspondence, test results
- Printing and mailing correspondence
- Maintenance of the offices
