Litton Andrews - providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.Our client, a well-respected and busy Fertility and Obstetric practice located in Woolloongabba is actively seeking to appoint an experienced Medical Receptionist/Secretary to join their team.This position will offer the right candidate a permanent part time appointment Monday to Thursday, 4 days a week, 6:30am to 2:30pm each day. Alternatively, those candidates seeking full time permanent employment will also be considered closely. Flexibility around early starts will be essential.Key duties and responsibilities will include (but not be limited to):
- Manage all incoming telephone calls and general patient enquiries
- Assist the Practice Manager with the booking of all new patient referrals
- Preparing and running of all patient consultation clinics as well as IVF/Fertility clinics
- Processing all clinic billing and receipting
- Providing assistance with theatre quotations, theatre bookings for both IVF/Fertility and Obstetric patients
- Manage practice electronic medical records (Genie software/Eclipse Billing/Medical Objects)
- Managing incoming patient correspondence via emails and fax
- Ensure that infection control principles, policies and protocols are developed and adhered to by all staff and visiting patients to the practice
- General day to day secretarial support for 2 Surgeons
- A minimum of 3 years experience in a Medical Reception and/or Medical Secretarial role (ideally within a private surgical specialist practice, any exposure to IVF/Fertility and/or Obstetrics will be viewed favourably)
- Excellent written and oral communication skills
- Good initiative, the ability to work autonomously as well as part of a small team setting
- Outstanding attention to detail and the ability to work to tight deadlines
- Advanced administrative and computer skills (previous exposure to Genie software ideal)
- Reliable, immaculately presented, confident and courteous along with the ability to remain calm in challenging situations