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SalaryLitton Andrews - providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.An exciting opportunity has presented to work with one of our respected and well-established Surgical Specialist Clients. We are looking for an experienced, knowledgeable and committed Medical Secretary/Surgery Booking Officer to join our Client's practice in Upper Mount Gravatt.This is a full time (38 hours per week), permanent position, working Monday to Friday. You will also be required to travel to Ipswich once a month. The commencement date for this role is early March 2024. Upon completion of a six month probation period, a uniform will be provided.Ideally, this position will best suit a candidate who is experienced with Surgical Bookings and handling a large work volume in a demanding environment.Key duties and responsibilities will include (but not limited to):
- Managing all incoming telephone calls, emails, and correspondence in a timely manner
- Assisting patients with general enquiries
- Preparing and running patient clinics (including patient billing and receipting through Medicare, DVA, WorkCover and Private Health Funds)
- Generating theatre quotations, booking theatre procedures and education the patients with theatre packs as well as managing their post op appointments
- General administrative support to the Practice Manager and Surgeon as required
- Minimum of 3 years recent experience in a surgical practice preferred
- Very good knowledge of Genie
- To be able to work in a team environment and juggle multiple priorities
- Minimum typing speed of 50 wpm
- Excellent written and oral communication
- Advanced Microsoft Office skills
- Ability to handle a large work volume
- High attention to detail
- Reliable and punctual
- Well (professionally) presented
- Previous MAC computer experience (highly regarded)
- Surgical account experience (highly regarded)
