Our team’s purpose: Field Innovation Officers are futurists, visionaries, & story tellers. We stimulate the customer’s vision via “Art of the Possible” conversations, provide insight into technology trends and how they will affect customers, and define how ServiceNow is responding to them. We explain ServiceNow’s corporate vision and strategy, and how it aligns to our customer’s business.
What you get to do in this role:
Do you want to accelerate a sales conversation by helping customers understand the full breadth of ServiceNow and what the company can do across multiple lines of industries? Act as an advisor and change the way people think? Get customers excited about where ServiceNow is going, and give them a vision of what their business could look like in the future, truly transformed? Do you want to showcase how the Art of the Possible can get them into new business areas outside of IT? Would you like to focus on macro topics that are happening in the world and what this impact means to the future of technology and ServiceNow? If you answered ‘yes’ to any of these questions, you might be the perfect fit!
We are seeking an experienced individual who can bring new perspectives to the Future of Work, whilst being able to articulate our value proposition to the highest level and provide input into company direction.
We need someone that has real world experience, C-level gravitas, and stage presence with the ability to deliver the vision of the future and demystify the complexity of the past. You must be able to thrive as an individual contributor as well as have an opinion on today’s technology and business transformation landscape. Opinions matter and you will be taking feedback from these customer sessions and driving change within the company!
How you’ll be successful:
Work closely with account teams and sales leadership to unlock new buying centers, engage with executives outside of IT, drive thought leadership, and communicate the ServiceNow corporate vision and strategy to our customers and partners.
Routinely engage with Director, VP and C-level executives, both internally and externally
Provide perspective and guidance on long-term strategy/technology strategy, investments and innovation drawing upon their depth and breadth of knowledge with customers, partners and internally across ServiceNow
Identify, lead and contribute to the creation of best practices, white papers, workshops, etc.
Be an exemplar of our Hungry and Humble culture, engaging teammates in an open and trusting manner