AddressAbout EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About The Inchcolm
Built on historic Wickham Terrace, The Inchcolm is playground for the curious mind, a place where history whispers with a wink and luxury feels refreshingly welcome. Outside our walls Brisbane shimmers, from the fabulous Fortitude Valley to the sun-kissed coast. We invite you to explore our world, a boutique of indulgence, and a stylish stage to craft your career.
About Independent Collection
The Independent Collection is a carefully curated selection of luxe, stylish, classic and comfort hotels, each of which lives up to an exacting standard to offer travellers the best in its category. While every hotel celebrates its own iconic brand & experience, together The Independent Collection shares a passion for hospitality, service and quality.
About the Role
An exciting opportunity has arisen as a Food and Beverage Operations Manager at The Inchcolm Hotel.
Responsible for the day-to-day operations of the Food and Beverage department, this hotel-based role reports directly to the General Manager. Responsibilities of the role will include, but are not limited to:
- To monitor the day-to-day provision of quality customer service in each of the Food and Beverage outlets, ensuring a high level of consistency.
- Hands on approach to the co-ordination of the department, whilst guiding the team.
- Maintain clear communication with both internal and external guests and suppliers, building and maintaining client relationships.
- Engage with customers to anticipate their needs, address inquiries and resolve issues recognizing each opportunity for growth.
- Manage VIP's and special requests with care and attention to detail.
- Comply with all WH&S policies and protocols, staying up to date with relevant changes.
Benefits & Perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
- 50% off stays at EVT hotels – QT, Rydges, Atura, Lylo and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Strategic focus on sustainable design, sustainable practices & procurement and transparency and reporting.
- Paid Parental Leave.
- Australia and NZ’s largest and most diverse experiences company.
Skills & Experience
- 3-4 years in a similar operations role.
- Holder of Responsible Service of Alcohol Certificate
- Excellent written and verbal communication skills
- A passion for all things F&B!
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts https://www.evt.com/elevate/careers/
