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Form of workAs one of Australia’s leading developers and operators of student accommodation, with properties in Sydney, Brisbane and Melbourne, our aim is to not only make Iglu a cool place to live, but a cool place to work. Our properties are contemporary and architecturally designed, providing first-class facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.
Iglu Mascot is the latest addition to our Sydney properties, featuring brand new, architecturally designed spaces and an easily accessible location. As part of the Customer Service team, you’ll enjoy a culture that’s vibrant, fun and collaborative. We encourage personal and professional development in a welcoming and supportive atmosphere.
Our Customer Service Coordinators:
- Thrive on delivering best-in-class customer service
- Crush day to day administrative tasks
- Get creative and contribute ideas that enhance the resident experience
- Communicate clearly and have fun in a supportive team environment
- Engage with our future residents and assist them with reservations
- Help residents with their arrival and departure
- Get involved in broader aspects of property operations, such as Facilities, Sales and Finance
Do you have what it takes?
To be successful you will have the following skills and attributes:
- Strong customer focus and a passion for people
- Commitment to work as part of a team and individually
- Effective time management and organisational skills
- A ‘can do’ approach to the work
- Availability across a 7-day roster (no night shifts required!)
- A service-related background in hospitality or hotels is desirable but not a necessity
What’s in it for you?
- Inclusion in a diverse, multi-cultural, fun and team environment
- Exposure to the Purpose-Built Student Accommodation sector
- Development of business skills including sales, marketing and operations
- Recognition of great outcomes celebrating the wins as a team
- Opportunity to step-up your game and be provided with future opportunities
Think you can demonstrate these talents? Then this could be the role for you. Get in touch!
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By submitting an application for a role with Iglu you are agreeing to your application being kept on file for up to 12 months for talent pooling purposes. This will enable you to be considered for further roles during this time. Your personal information contained in your application will be stored in line with Iglu’s Privacy Policy.
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Agencies please note: recruitment for this position is being managed directly by Iglu. We will reach out to our preferred agency partners in the instance we require additional recruitment support. Your respect for this process is appreciated.
