Gaming and Systems Manager

C.ex Group seeking a highly organised full time Gaming and Systems Manager to join our team.What We Offer:

• A full-time position within an established company on the Coffs Coast
• A safe, fun and inclusive work environment
• Ongoing training and development opportunities
• 5 Weeks annual leave entitlement
• Salary Sacrifice opportunities
• Flexible work arrangements
• Daily meal allowance

As a leader, you will manage and advise on the following:

• Not limited to Gaming, the position requires you to manage our customer service delivery systems.
• Manage system components, ensure operations of the systems are performing as per expected, assist developing business cases for enhancements of the systems.
• Assist in developing strategies to enhance CAPEX & OPEX expenditure.
• Assist in developing and reviewing business cases for all expenditure ensuring accurate and valid information.
• Manage complex issues and recommend solutions to improve the overall service delivery and operations of the business.
• Assist in the management of club related legislation and compliance, in particular the Gaming Machine Act 2010 & The Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act).
• Help design and deliver quality training to staff.
• Collaborate with the management team and suppliers to deliver projects and hardware installations.
• Be willing to engage with all departments of the hospitality business, to improve our service delivery.

Application should address the following requirements:

• Hold Tertiary Qualifications in business commerce or management.
• Display strong financial and budgeting skills with relevant experience.
• Advanced knowledge & experience in gaming products including all manufacturers of EGMs, MTGMs, link jackpots.
• Advanced knowledge & experience in club operation systems, e.g., S7000, Maxgaming (CMS), POS system, gaming paging system & club sign in systems.
• An understanding of the NSW Club landscape, including compliance.
• A proven ability to diagnose and repair general hardware and network problems.
• Report writing skills through use of MS Office software.
• Be delivery focused with high level customer service skills.
• Excellent organisational skills and attention to detail.
• Excellent communication skills, verbally, written and through use of communication platforms.
• Displayed ability to work in a team environment with flexible work hours.

The Club Management position remuneration will be determined by qualifications and experience. Join the team and contribute to our organisation’s success in the full-time Management position that offers flexibility, and opportunity to achieve and grow. We will value your skills and commitment by providing a supportive flexible work environment, with further educational opportunities.About usC.ex Group is the premier entertainment, dining and leisure facility in the region and a leader in the Registered Clubs industry. We comprise of 3 Registered Clubs on the Mid North Coast of NSW and are progressive both for our local area and within our workforce. The diversity of our business provides an interesting and varied range of duties within this role. We exist for our community and are committed to a long future in Coffs Harbour employing individuals who share our values:Integrity, Respect, Precision, Adventurous, Commercial & Considered, Conviction, UnitedIf you are looking for a new challenge with an inclusive workplace culture and a rewarding experience, then apply now!To apply please submit your resume, along with a brief cover letter outlining your relevant experience covering the requirements listed above.Applications Close 5pm Friday 12th July 2024.