AddressCompany Profile: Our client is a small pub group, best known for their successful multi-facted venues across NSW. With a reputation for professionalism and hands-on leadership, they foster a supportive environment for both their team and clientele. A rare opportunity as General Manager for one of their CBD venues, with a great work life balance attached has arose for a well rounded operator with good knowledge of all major revenue streams & a passion for quality a la carte in a pub setting.
Position Overview: As the General Manager you will manage operations across the bar, restaurant, function spaces, and gaming areas, reporting directly to the group General Manager. This role includes overseeing staffing needs, leading a team of professionals, training new hires, and managing key business operations such as financial reporting, stock control, and general back-of-house duties. The role will also have a big focus on establishing concept & service standards into the busy period with potential renovations around the corner.
Key Responsibilities:
- Supervise daily operations of bars, dining areas, and gaming sections.
- Handle all staffing requirements, including recruitment, training, and supervision.
- Inspire and manage a team of professionals to achieve high performance and engagement.
- Oversee financial operations including cost management, P&L, and KPI tracking.
- Manage stock orders and conduct regular inventory checks.
- Ensure smooth functioning of both front-of-house and back-of-house operations.
- Provide regular updates and reports to the owner on operational status.
- Maintain high standards of customer service and venue appearance.
- Adapt to dynamic environments and work efficiently under pressure.
Qualifications:
- Extensive experience in a senior management role within the hospitality industry.
- A community-oriented approach with a supportive and positive management style.
- Proven experience in fast-paced food service and event functions.
- Strong background in gaming and TAB operations.
- Outstanding communication skills.
- Self-driven with the ability to lead by example.
- Proficient multitasker with a hands-on approach.
- Solid understanding of financial operations (advantageous).
- Capable of performing well under pressure and adapting to change.
Desired Attributes:
- Strong leadership and motivational capabilities.
- Ability to cultivate a positive team environment.
- Excellent organisational and problem-solving skills.
- Dedication to providing exceptional customer experiences.
To apply online, please click on the apply button. Or for a confidential conversation please call Flinders on 0416 282 ***
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