General Manager Corporate Services

• Opportunity to provide strategic direction and lead Corporate Services at IMPACT Community Services
• Play a crucial role in expanding into social enterprise sectors and exploring new revenue streams, contributing significantly to organisational growth
• Benefit from a competitive annual salary of $130,000 - $140,000 plus super and salary packaging up to $18,500
• Enjoy professional growth opportunities, within a not-for-profit setting committed to making a meaningful community impact

About IMPACT Community Services

IMPACT Community Services is a beacon for positive change in Queensland, Australia, covering areas from the Wide Bay, Fraser Coast and Discovery Coast. Our non-profit organisation is rooted in a mission to empower and connect individuals through a comprehensive framework of support services.

By offering a blend of support, training, and employment opportunities, we address the holistic needs of individuals, aiming for not just temporary fixes but lasting results. Our dedication to non-judgemental, wrap-around services ensures everyone's journey towards resilience and reconnection is supported, embodying our commitment to improving lives and community wellbeing.

IMPACT is a Child Safe Organisation committed to the safety and well-being of children and young people.

For more information, please visit: https://impact.org.au/

About the Opportunity

IMPACT Community Services is seeking a dynamic full-time General Manager of Corporate Services, based in Bundaberg, QLD. Reporting to the Managing Director, the General Manager of Corporate Services will play a pivotal role in guiding strategic direction, leading Corporate Services, and contributing to the development and implementation of the organisation’s Strategic Plan.

It also provides strategic and operational leadership for the shared services functions of finance, information technology, marketing, compliance, workplace health & safety and human resources.

This senior leadership position is characterised by its focus on strategic oversight rather than day-to-day operations. It’s a high-level role focused on setting expectations for business partners, leveraging commercial opportunities and exploring new revenue streams.

More specifically, your responsibilities include but are not limited to:

• Providing strategic advice and reports to the Board, Managing Director, and Executive Leadership Team
• Contributing to the development and achievement of IMPACT’s overall strategic plan
• Overseeing the delivery of internal services including finance, IT, marketing, compliance, workplace health & safety and human resources
• Implementing effective operational systems, processes, and policies
• Strategising the organisation’s expansion into social enterprise sectors
• Leading the creation and implementation of strategies to build sustainable revenue channels

To read the full position description, please click here.

This role is based in Bundaberg, QLD and will need to be performed on the ground in Bundaberg.

About You

To qualify for this role, you will hold a Bachelor's degree in management or a related field, coupled with extensive experience in a senior management position within the corporate setting, government, health or community services or the not-for-profit sector. Your background will demonstrate a proactive approach to challenging the status quo, seeking continuous improvement, and a strong foundation in finance, auditing, marketing and IT.

Additionally, the following skills and background will be highly valued:

• Demonstrated ability to generate and implement strategic initiatives
• Extensive experience in managing multiple services and staff, including performance management
• Knowledge of government contract management and acquittal processes
• Track record in budget development and oversight
• ​​Experience in staff counselling, performance management, and working within a compliance framework environment
• A proven track record of strategic thinking and ethical, values-based decision-making
• A confident ability to demonstrate capability and supervise and manage teams effectively
• A commitment to ongoing learning and professional development

As our ideal candidate, you will possess excellent communication skills, both written and verbal, an analytical mindset with problem-solving skills, and the ability to communicate complex problems in non-technical terms. You're adept at developing effective working relationships with external stakeholders and coaching and mentoring others to achieve goals.

About the Benefits

Compensation, reflective of skills and experience, offers a competitive annual salary of $130,000 - $140,000 plus superannuation and superb benefits, including:

• Salary packaging up to $18,500 allows you to increase your take-home pay
• Flexible work arrangements for a healthy work-life balance
• Professional development opportunities to enhance your career
• Comprehensive Employee Assistance Program for support and well-being
• Engagement in community and not-for-profit initiatives for meaningful impact
• Birthday bonus day off
• Paid 2 hours per month to donate to a worthy cause of your choice
• Workplace Chaplaincy service
• Reimbursement of Working With Children and NDIS screening cards

This position is an exceptional chance to contribute within a not-for-profit setting, offering professional growth and the opportunity to make a significant community impact.

Ready to Apply?

IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds.

If you share our values and possess the necessary skills, we encourage you to apply today!