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Form of workAbout Us
Healthdirect Australia is a government-owned, not-for-profit organisation who works with purpose and dedication to help Australians actively manage and improve their health.
Our virtual services are easily accessible via multiple channels, including helplines, video call solutions, apps and websites and cater for Australians at all stages of life, ranging from practical and emotional support during pregnancy through to advice about aged care.
About the opportunity We believe our strength comes from our talented and dedicated staff. We are committed to working together to create a culture where you can bring your whole self to work.
This newly created role sits within the Service Operations & Engagement Division, responsible for leading Healthdirect’s engagement with stakeholders to understand government and industry needs, influencing and shaping the broader health reform agenda, and co-ordinating the design and implementation of new services.
Reporting to the Chief Operations Officer, you will be responsible for designing and implementing highly reliable services that connect Australians to the healthcare they require. You will be a key conduit between external stakeholders and the company, responsible for leading Healthdirect’s strategic engagement functions with government, clinical and consumer peaks, and industry, coordinating the design and implementation of enhanced and new services. You will develop, nurture, and facilitate productive relationships with strategic partners necessary to achieve Healthdirect Australia’s strategic objectives.
You will be responsible for digital channels across the company’s services and will also steward the organisation’s Integrated Communications and Marketing functions to increase consumer awareness and appropriate utilisation of Healthdirect’s services offering.
Key to your success will be an understanding and ability to synthesise the perspectives from the government’s health service reform objectives and consumer needs and behaviours, and balance these within Healthdirect’s services.
Experience, knowledge and qualifications.
The ideal candidate should possess the following:
Why work with us
Our benefits include:
To find out more about Healthdirect, and our vision for a healthier Australia, please visit our website - about.healthdirect.gov.au.
As an Equal Opportunity Employer, we respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Click Apply to submit your application for this role. Please be aware that you must have the right to live and work in Australia to apply for this job.
