Hyatt Centric Melbourne:
Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene.
Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel that truly encapsulates the essence of the city. Langlands Restaurant & Bar, serves delicious local cuisine and offers stunning 180-degree views of the city from the hotels top floor.
Our mission is to connect our guests to Melbourne's vibrant energy, encouraging exploration and adventure throughout your stay. The thoughtfully designed Hyatt Centric will ensure that you never miss a moment of the lively Melbourne experience.
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Front Desk at Hyatt Centric Melbourne
- Ensure a seamless and efficient operation of the Front Office on a day-to-day basis, you are the face of our check in and check out experience, handling quest queries effortlessly.
- Prepare arrival and departure reservations in our hotel PMS, noting requests and loyalty status of our guests. Process payments for guest departure, including posting payments, processing EFTPOS transactions and preparing invoices. Be on the lookout and watch over our guests, guest belongings, staff and hotel property.
- Ensure that all public and back of house areas are maintained to a high level of cleanliness, maintenance and presentation.
- Answer our phones with a smile and coordinate our guest’s needs such as restaurant bookings, transportation requirements and hotel services.
- Actively upsell and cross sell hotel services and outlets.
- Be a local Melbourne expert and engage with our guests sharing your knowledge on the city’s attractions, laneways, restaurants and bars.