AddressAre you a natural leader with a passion for human resources and employment relations? Step into a role where your expertise will drive meaningful change and support business-wide growth, retention, and engagement. Join us as an HR Operations Manager and be part of a company that values integrity, collaboration, and continuous improvement.
The Role
As the HR Operations Manager, you will lead and inspire a team of consultants to deliver exceptional employment relations services, driving growth, retention, and engagement. Your role will involve enhancing service quality, fostering a positive work environment, and developing future leaders. You will oversee the management and delivery of the Employment Relations services.
- Inspire and guide teams to consistently meet daily targets and KPIs.
- Improve the quality of client advice and documentation.
- Recruit and onboard top talent to maintain high service standards.
- Cultivate a positive and engaging workplace for both office and field staff.
- Provide training and coaching to develop management skills within the team.
- Identify and prepare future leaders through effective succession planning.
- Communicate key messages and reinforce company values across all teams.
- Analyse data to find and implement ways to enhance client engagement and retention.
About you
- Degree in Business or Law with a specialization in HR or IR is preferred.
- Extensive experience in providing HR and Employment Relations advice in Australia.
- Proven leadership skills with a track record of motivating and developing teams.
- Experience in recruitment and talent management.
- Excellent communication skills for delivering key messages and setting behavioral standards.
- Data-driven mindset to identify and implement service improvement opportunities.
