Address
Form of workProgress your logistics career with this top performing, global leader in freight forwarding
Your new company
Operating out of more than 80 countries, this blue-chip freight forwarder specialise in providing a wide range of solutions for their wide customer base. This business is now looking for an experienced, customer-focused Import Officer to join their team in West Melbourne
Your new role
Your day-to-day responsibilities for this role are:
- Working with the invoicing team, raising invoices, focusing on both costs and revenue
- Managing all incoming communication via phone and email with internal and external stakeholders, providing visibility and updates throughout the service timeline
- Working with customers and the wider team to resolve AR and AP queries
- Planning and prioritising shipments and deliveries with a focus on achieving deadlines and KPIs
- Solving a range of transport issues as they arise, such as weights, documents, and measurements in line with load size, and available space
What you'll need to succeed
- Proven freight forwarding experience
- Experience using the Cargowise platform
- Knowledge of handling FCL and LCL airfreight cartage
- Strong customer service experience in the logistics space
- The ability to work collaboratively with a range of stakeholders both internal and external
- Strong financial acumen
What you'll get in return
- Opportunity to join one of the best performing freight forwarders in the world
- $70,000 + Super
- A full-time, permanent role
- Opportunities for career growth within the business
- WFH flexibility (1 day a week)
What you need to do now
If you're interested in this role, please forward an up-to-date copy of your CV to ***********@hays.com.au or call 8616 8430 now.
If this role isn't quite right for you and would like to hear more about other opportunities in the Supply Chain and Logistics space, please reach out for a confidential discussion about your career.
Share this role with your network and become eligible for a $200 E-gift card through our Hays Refer a Friend Program.
