Address About MEGT
MEGT is an Australian not-for-profit business which has created great job outcomes for more than one million Australians since 1982
Our purpose is to inspire people and enable businesses and communities to create employment solutions that change lives for the better. People are the foundation of our business and the reason we do what we do. We know that investing in people is what grows our business and are proud to be certified as a Great Place to Work.
MEGT is committed to being an Equal Opportunity Employer and Child Safe Organisation. We have a culture that values safety, diversity, and inclusion and encourage all applicants, including minorities, genders, protected veterans, First Nations People and individuals with disability to find their ME with MEGT. You can read more about MEGT and our commitment to creating an inclusive workplace here https://www.megt.com.au/about-us
The MEGT Difference
At MEGT as a Great Place to Work, we understand the importance of work life balance and offer meaningful benefits to support you and your career at MEGT:
We offer 14 weeks paid parental leave and continued support through our partnership with Circle In
Generous leave entitlements including 3 days paid close down leave over Christmas
Opportunity to buy additional annual leave or cash out annual leave
Access to salary packaging options
Inclusive, supported and continuous growth development through study support
Employee Assistance Program for staff and family members
Retail and entertainment discounts across leading brands
Pro-rata long service leave after seven years
The Opportunity
Based from Werribee, this is your opportunity to join MEGT’s Employment Services Division and be part of the new, exciting and rewarding Workforce Australia contract.
The In-Work Support Consultant role engages with, builds rapport and relationships, and supports jobseekers who have found employment, are on work trial or work experience. Additionally engaging and supporting employers where job seekers are employed or placed.
The purpose of the role is to encourage and empower job seekers to maintain their readiness for work, to increase the likelihood of ongoing employment once employed, and ultimately support job seekers achieve the goal of sustainable employment.
This extremely rewarding frontline customer service role is centered around relationship management and will have a direct impact on the lives of others.
About you
You will be an ambitious, adaptable, and personable self-starter with a passion for customer service and drive to have a positive impact within the community including:
Excellent customer service skills, ideally face to face, demonstrating a passion for customer satisfaction and outcomes
Exceptional communication, maturity, and professionalism
Demonstrated ability to meet KPI’s
Commitment to continuous improvement and receptiveness to change
Ability to work at a fast paced and in an unsupervised small team, acting with trust and integrity.
Passion for working collaboratively and consultatively with internal and external stakeholders at varying levels of responsibility
A demonstrated understanding of working with job seekers and the barriers facing them to employment opportunities e.g. Employment Services or Case Management experience (highly regarded)
Current drivers' license or ability to travel
MEGT is committed to providing services that protect and keep children, young people and adults at risk free from harm. The successful applicant will be required to undertake pre-employment checks which include a National Police Check, State/Territory Working with Children Check, reference checks, verify your right to work in Australia and confirmation of qualifications.
How to Apply
We want to make finding your ME with MEGT accessible and inclusive.
If you are interested in this opportunity and want to have a career at a Great Place to Work, we encourage you to submit your application by clicking the apply button. If you would prefer to apply in another format or mode, or require any assistance, additional support, or have questions about this role, please contact our Talent Acquisition Team at recruitment@megt.com.au or on 1300 634 863.
