AddressThe Company
Honeysuckle Health is a health services company helping people lead healthier lives by connecting them with effective, affordable and personalised care. We do this by understanding current and future health needs, helping individuals to prevent and manage risk and make better treatment decisions. Honeysuckle Health strives to deliver better health outcomes for customers, individuals, and the entire community, through the delivery of telephonic and digital health programs, health services buying group, healthcare provider network access and contracting services, and healthcare analytics services. We drive better value healthcare and a better-connected health system.
The role
This is an opportunity to learn about Injury Management and returning injured people to health. Through our injury support academy, we will teach you the skills and information you need to be successful in this complex area.
You will then assist injured people in Victoria to return to health by coordinating medical and treatment services over the phone. You will be required to liaise with key stakeholders to help the injured people overcome obstacles and barriers impeding their return to health.
You will empower your patients with the knowledge and tools needed to return to health holistically, help navigate the complexities of the healthcare system, and promote both short and long-term positive outcomes.
In this role, you will:
Provide telephonic support and care coordination.
Take responsibility for telephonic care management intervention and coordination of healthcare services.
Engage providers of health services to facilitate referrals and ensure the timely provision of services.
Liaise with insurers, treatment providers and medical teams to ensure a timely and sustainable return to health of the injured person.
Close potential gaps in care by discussing medications, reviewing discharge instructions, coordinating follow-up appointments and services, addressing patients’ future health needs, and taking other appropriate action to improve return to health outcomes.
Work directly with the Honeysuckle Health team to continuously improve the quality of the services delivered.
About You - Selection Criteria
We are looking for clinicians on a Permanent Full-Time or Part-Time basis (0.8FTE) and your background will include:
A current unrestricted Registered Nurse registration.
A minimum of 3 years post-graduate nursing experience in an acute clinical setting.
Preferred background in telehealth.
A friendly and confident telephone manner, with experience providing clinical care and telephonic advice.
An understanding of or interest in the systems relating to injury management.
A broad understanding of a variety of health concerns, health processes, resources, procedures, and surgeries.
Experience and confidence with the use of digital platforms, e-records and emerging technologies.
Passion for improving health outcomes at a population level, while remaining client-centred.
Strong initiative and ability to work independently and to adapt to change.
Excellent time management & prioritisation skills.
Excellent communication skills – written and verbal.
Culturally sensitive to a diverse patient base.
Currently residing in the state of Victoria
Virtual Work Force
As part of our remote workforce you must have:
A reliable home internet
A separate office space
Benefits
Flexible working arrangements – Work-from-home opportunity.
Employee Private Health Insurance discount.
Work in a company that values ongoing education and will provide educational assistance.
Paid parental leave and volunteer leave.
A dynamic and energetic working environment.
Work in a company that values the well-being and health of its employees.
Work collaboratively within a multidisciplinary team that embraces change.
To Apply
Submit your resume and a cover letter addressing the selection criteria.
Due to team requirements we are currently only seeking applicants who are either residing in Victoria or can align to core business hours within that state.
Unsuccessful applicants that have a strong skill match to other roles in our organisation will be kept on our EOI list, and may receive contact from us for future opportunities.
Recruitment involves a multi-stage approach that may consist of online assessments, group assessments and situational interviews.
We recognise the value of and strongly support the principles of equal employment opportunities and diversity in the workplace.
If you have any accessibility requirements that you need us to be aware of please get in touch!
Please note this position is not suitable for candidates requiring visa sponsorship, student registration or limited registrations.
Please direct any enquiries through to ***************@honeysucklehealth.com.au
