Inside Sales Manager

About Us
G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.
Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.
With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.
Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.
If all that sounds like your kind of thing, well, we can’t wait for you to join us.
About the Role
The Inside Sales Manager, Australia will concentrate on the sales success of the Inside Sales Team. Your focus will be to motivate and develop the regional hybrid team ensuring sales targets are exceeded on a monthly basis. The successful candidate must also maintain a fun, culturally rich environment where people are happy to work.
Success in this position is based upon:
People
Sales Leadership
Operations
People:
Ongoing people development
Team performance management and reporting
Provide direction to regional management team
Conduct Team meetings
Drive Company culture and values
Maintain an engaged and motivated sales team
Recruitment - Review Application Assessments and Recommendations
Performance Management of under - performing staff as required.
Team coaching, support, annual performance reviews
Sales Leadership
Ensure monthly sales targets are achieved.
Ensure team and individual KPI’s are consistently met.
Management of team incentive program
Management of Rewards Program
Training Recommendations and Updates
Operations
Workday Management
Scheduling
Team Incentives Management
Team Engagement
Future planning
Requirements
5+ years of sales and people management experience
5+ years Contact Centre experience
Proven experience driving sales results, ensuring targets are met
Superior communication, decision making and multi-tasking skills
Customer Obsessed with a “Lead With Service” approach
Extensive Travel Sales Experience
Performance Management Skills
Positive and innovative attitude with the ability to thrive in a constantly changing industry and environment
Understanding of and identification with G Adventures Core Values.
What do we offer you?
Competitive salary commensurate with the role
Competitive benefits package
Birthday day off
Vacation time for you to recharge
Enhanced Parental Leave
Learning and growth opportunities
Employee Resource Groups
*Applicable based on location*
G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.