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Form of workAbout us
At Auto & General (A&G), we provide great products and services to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet products as well as Roadside Assistance.
Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.
Purpose of the Role
The Internal Communications & Channel Consultant role will play a critical role in managing our corporate communication channels, develop relevant, timely and engaging content and provide an exceptional level of communications support and solutions to the business.
This role is responsible for researching and developing engaging and timely content for varied audiences in a fast-paced and dynamic environment, managing our digital and traditional internal channels and LinkedIn, providing advice and support on best practice communications, creating and assisting with internal communication campaigns, and support in organising events.
Position Accountabilities
- Create and manage content for corporate communication channels, such as our intranet (HQ), LinkedIn, digital screens and Slack corporate channels.
- Manage the schedule and timing for all internal channels and advise others of the best channel to use for communication with key stakeholders.
- Develop and plan eye-catching and relevant news articles and create visual content for corporate communication channels – actively seeking new stories and content from across the business weekly.
- Contribute to the design, development and implementation of effective and impactful Internal Communications plans at a whole of business and divisional level.
- Support the team in the coordination of a range of events including CEO Town Halls, leadership forums and social activities.
- Actively coordinate and analyse reporting and evaluation of communication activities as part of campaigns and activities.
- Be a trusted resource by building and maintaining excellent relationships with internal and external stakeholders. Partner with teams across the business, providing consultative communications support to achieve maximum value and impact while working effectively with external stakeholders such as suppliers and business partners.
- Actively engage in a team environment within the office and virtually, support team members and be a part of a positive culture.
- Take all reasonable directions from leaders to comply with the organisation’s workplace health & safety (WHS) protocols. WHS is everyone’s responsibility.
Knowledge and Experience:
- Tertiary qualifications in communications, journalism, public relations, marketing, media with minimum three years’ experience.
- Excellent written and verbal communication skills are essential. Ability to write for various genres, audiences and publication types is a must with a focus on creating eye-catching content delivered to appropriate channel, error free, within tight deadlines and timeframes
- Demonstrated ability to foster and maintain positive relationships with a diverse group of stakeholders across varying levels and roles.
- Excellent organisational skills and ability to work autonomously, prioritise and manage multiple tasks with attention to detail and respect for confidentiality.
- Exceptional and proven stakeholder engagement and partnering skills at all levels of the business.
- Highly developed IT skills including Google Suite, LinkedIn, Campaign Monitor, Slack, and video and image editing skills are preferable.
- Ability to demonstrate self-motivation, a can-do attitude, and be a strong team player with strong interpersonal skills.
Our Perks
- Location – Our office is conveniently based in Toowong Village shopping centre - a city fringe location with access to retail, restaurants, various parking options and public transport. Alternately, our North Lakes and Kawana sites have secure free parking and access to transport.
- Extra leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
- Paid parental leave - We support our new parents with paid parental leave and other benefits.
- Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
- Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
- Employee discounts - You’ll receive discounts on Budget Direct insurance products.
- Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
- Onsite facilities – There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
- Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
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