Internal Sales Representative: Engineering
Are you passionate about providing exceptional customer service and driving sales success? Join our client's team as an Internal Sales Representative, where you'll be the first point of contact for customers, delivering professionalism and confidence in every interaction.Position: Fulltime Permanent, based in Bayswater VictoriaResponsibilities Include:
- Dealing with all inbound customer inquiries including phone calls, emails and request for quotes.
- Responsible for supporting the customers in ensuring they pick the right product for their needs, by using internal product guides.
- Navigating the Internal System to create jobs/orders
- Providing world-class customer service and sales skills
- Exceptional verbal and written communication skills.
- Proficient in managing relationships and expectations across different levels.
- Outstanding interpersonal skills, characterised by approach-ability, positivity, and motivation.
- Genuine appreciation for delivering exceptional customer service.
- Adept at sales and cross-selling techniques.
- Skilled in multitasking and prioritisation.
- Computer Literacy
- Minimum 2 years' experience in a customer service or sales role.
- Ideally sales experience or technical experience within engineering industry
- SAP experience preferred